Interpreter

The Region HRMontgomery, AL
Onsite

About The Position

The Interpreter provides interpreting and translation services for Spanish-speaking patients at HSI. This role serves as a vital liaison between HSI staff, patients, and their caregivers, while also serving as a resource person to help medical staff better understand patient needs.

Requirements

  • High School diploma or equivalent.
  • Fluency in Spanish and English (reading, writing, and speaking).
  • Must achieve a passing score on the HSI Interpreter Test and pass an annual language proficiency test.
  • Strong written and verbal communication skills in both English and Spanish.
  • Excellent interpersonal skills with the ability to work well with the public and interact effectively with individuals from diverse cultural backgrounds.
  • Professional mannerism, strong initiative, good report, and dedication to functioning in the best interest of HSI.

Nice To Haves

  • Previous experience in a healthcare environment preferred.

Responsibilities

  • Convey accurate and unbiased translation of information to patients and/or their caregivers needing assistance, including direct conversations and written documents.
  • Facilitate effective communication between patients and medical staff.
  • Maintain strict patient confidentiality in compliance with current HIPAA regulations.
  • Familiarize new, non-English speaking patients with HSI facilities and available services.
  • Assist as needed with patient registration and processing.
  • Work collaboratively with staff to schedule patient appointments.
  • Use language and terminology most readily understood by the individual being served.
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