Interpreter

Methodist Health System • Dallas, TX

2d

About The Position

The Interpreter provides language assistance to patients, families, and visitors regarding medical procedures, complex discharges, and potentially litigable situations. The role supports accurate communication and helps resolve issues or perceived problems. The Interpreter also translates legal documents, including documents requiring a patient’s or family’s signature, and ensures they understand the documents. The position is part-time and works Tuesday, Wednesday, and Thursday for 24 hours; the job description does not specify whether this means 24 hours per week or another period.

Methodist Dallas Medical Center is a 595-bed acute care teaching and referral hospital and the flagship hospital of Methodist Health System. The hospital describes its workforce as diverse and reflective of the communities it serves.

Requirements

• Two years of experience interpreting medical terminology.
• Spanish-language interpreters must meet Methodist Health System’s defined Spanish proficiency requirements.

Nice To Haves

• Associate degree preferred.
• Three years of interpretation-services experience preferred.

Responsibilities

• Provide timely and accurate interpretation for patients, families, and visitors who do not speak English.
• Assess patients’ understanding and determine whether additional language assistance, family outreach, or referrals are needed.
• Translate legal documents, including documents requiring a patient’s or family’s signature, and ensure the patient or family fully understands them.
• Assist medical staff with gathering patient background information as requested.
• Promote positive patient relations.
• Maintain positive working relationships with employees, other hospitals, and community agencies to support effective communication among patient contacts.
• Provide emotional support to people involved in the patient’s welfare, including spouses, children, siblings, and friends.
• Collect response-time and other service-quality indicators to support quality measurement for translation services as a whole and for individual staff members.
• Maintain knowledge of applicable rules, regulations, policies, laws, and guidelines affecting the Language Assistant area.
• Develop effective internal controls that promote adherence to applicable state and federal laws and accreditation-agency and health-plan program requirements.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Education Level: Associate degree