Interpreter Services Coordinator

Professional Facility Services • Greater Landover, MD

14h

About The Position

Arranges and manages spoken-language and American Sign Language (ASL) interpreter services to support claimant examinations and ensure equitable access to the disability determination process.

Requirements

• High school diploma or equivalent
• Experience coordinating language access or interpreter services strongly preferred.
• Knowledge of ADA/Title VI language access requirements.
• Strong vendor management and scheduling coordination skills.

Responsibilities

• Identify claimant interpretation needs at the time of scheduling and arrange qualified spoken-language or ASL interpreters accordingly.
• Notify the District within 30 minutes if interpreter services cannot be provided at the scheduled appointment time.
• Reschedule appointments and/or notify the District when in-person (rather than remote) interpreting is required.
• Maintain a roster of qualified interpreters across languages commonly encountered in the claimant population.
• Track interpreter utilization and costs for reporting and invoicing purposes.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED