Interpreter (OPI & VRI - Legal)

Prisma International, Inc.

91d•Remote

About The Position

Prisma International, Inc. (Prisma) is a language services provider hiring experienced LEGAL INTERPRETERS as independent contractors. This role involves providing Over-the-Phone (OPI) and Video Remote (VRI) interpreting services, both on-demand and pre-scheduled, for various Prisma clients, including the South Dakota DHS/LTSS offices. This is a 100% remote position. The primary languages in demand are Spanish, Amharic, Chinese (Mandarin), Dakota, German, Karen, Lakota, Nakota, Nepali, Serbian, Somali, Tagalog, and Vietnamese. Candidates fluent in other languages are encouraged to apply if they meet all minimum requirements. The role requires providing OPI and VRI services between state government representatives and non-English speakers, maintaining polite forms of expression, clear enunciation, and a high level of customer service. Interpreters must deliver correct concepts and meanings, use correct grammar and clarity in both English and their native language, follow speakers' directions, professionally interject when clarification is needed, manage conversation flow, refrain from side conversations or disagreements, strictly adhere to data security protocols, and comply with applicable ethics and standards.

Requirements

Court certified (state or federal) OR court qualified/registered credentials.
Agree to a criminal history background check.
Agree to complete training/courses in data security protocols and protection of personal information.
At least two (2) years of experience providing OPI and VRI interpretation in a professional setting.
Two (2) references who can confirm profession as a legal interpreter.
Minimum age: 18+ years or older.
Minimum education: High School Diploma.
Must live in the United States.
Full fluency in English and native language.

Nice To Haves

Professional appearance
Polite demeanor
Respect for punctuality

Responsibilities

Provide Over-the-Phone (OPI) and Video Remote (VRI) interpreting services.
Interpret between state government representatives and non-English speakers.
Maintain polite forms of expression, clear enunciation, and a high level of customer service.
Deliver correct concepts and meanings between speakers.
Ensure correct grammar, clarity, and appropriate tones between English and native language.
Follow speakers' direction and professionally interject when clarification is needed.
Manage the flow of a conversation.
Refrain from side conversations with the LEP speaker.
Avoid entering into any disagreement with the customer or LEP speaker.
Strictly adhere to data security protocols and protection of personal information.
Comply with applicable ethics and standards.