Interpreter I, Mill City Museum

Minnesota Historical SocietyMinneapolis, MN
$20 - $22Onsite

About The Position

This position exists to engage, entertain and assist Mill City Museum visitors and present K12 programs to school and youth groups using interpretive and communication techniques to deliver historical information. This position also supports admissions and the site store, assists in the daily operations of the site, and provides high quality customer service to visitors of Mill City Museum.

Requirements

  • Demonstrated experience and ability to provide customer service.
  • Demonstrated interpersonal and oral communication skills, ability to listen and be responsive to questions and comments.
  • Ability to deliver effective verbal presentations in front of small to large sized groups.
  • Ability to listen to the public and be responsive to inquiries and comments.
  • Demonstrated ability to work independently as well as collaborate and contribute positively in a team environment.
  • Flexibility to adjust to changes in schedule and assignments.
  • Ability to understand and carry out written and oral instructions.
  • Demonstrated ability to work with a diverse public in a friendly and open manner, while conveying information or teaching.
  • Ability to stand for extended periods of time.
  • Ability to kneel, crouch, reach, bend, push and pull to perform interpretive and operational duties.
  • Flexibility to work a varied schedule of weekdays, weekends, and evening hours.
  • Ability to adapt program presentations and lessons to best suit the needs of visitors based on situations that arise including late arrivals, special visitor needs, teacher inquiries, and visitor inquiries.

Nice To Haves

  • High school diploma or equivalent.
  • Experience working with children in an educational environment.
  • Cash handling or retail experience
  • Experience with ticketing and/or point of sale software
  • Experience in or willingness to learn and work a variety of assignments, including but not limited to interpretive techniques, site orientation for guests, and retail and admissions software.
  • Strong organization and personal computer skills
  • Experience in museum or site interpretation, theater or storytelling.
  • Demonstrated experience working with diverse audiences with varying cultural backgrounds, ages, and abilities.
  • Familiarity with Minnesota and U.S. history.
  • Foreign language skills.

Responsibilities

  • Conduct interpretive programs to engage and educate diverse audiences at Mill City Museum
  • Deliver basic school and youth programs
  • Provide occasional support to admission sales, museum store sales, and the operations of the store and ticket desk
  • Receive, welcome and orient visitors to the museum
  • Study, learn, and comprehend historical material in order to deliver programs effectively
  • Support museum operations by performing cleaning, maintenance, safety, security, and other tasks.

Benefits

  • Eligible to participate in State Employee Group Insurance Program
  • Retirement program with employer contribution
  • Generous vacation and sick time accruals
  • Additional paid holidays
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