Internship - Technical Training and Technical Support

Alta Equipment GroupDavie, FL
Onsite

About The Position

Alta Equipment Company is seeking a motivated and detail-oriented Summer Intern to support the Technical Training and Technical Support Team. Based in Davie, FL, this role will support training and tracking efforts across all Alta locations. The position will focus primarily on updating, organizing, and automating a training progress spreadsheet that tracks training information for up to 500 employees. The intern will also assist with monitoring prerequisite completion for upcoming instructor-led training programs and help maintain accurate, useful training records for the team.

Requirements

  • Strong Microsoft Excel skills required, including the ability to work with formulas, sorting, filtering, and spreadsheet organization.
  • Strong attention to detail and accuracy.
  • Good organizational, analytical, and problem-solving skills.
  • Ability to manage data confidentially and work with a high degree of accuracy.
  • Strong written and verbal communication skills.
  • Ability to work independently and collaboratively in a team environment.

Nice To Haves

  • Experience with Excel automation features such as tables, formulas, conditional formatting, data validation, or basic macros is preferred.
  • Excel certification is a plus.
  • The ideal candidate is a student or early-career professional with an interest in training operations, technical support, business process improvement, or data management.
  • This individual should be comfortable working in Excel, handling large sets of training data, and finding ways to improve manual processes through automation.

Responsibilities

  • Update and maintain a training progress spreadsheet containing training data for up to 500 employees.
  • Identify opportunities to improve spreadsheet structure, accuracy, and efficiency.
  • Automate portions of the spreadsheet using Microsoft Excel tools and functions.
  • Assist with tracking employee progress on training prerequisites for upcoming instructor-led classes.
  • Help organize and validate training records to support accurate reporting.
  • Work with the Technical Training and Technical Support Team to support training coordination and related administrative tasks.
  • Communicate progress, issues, and recommendations clearly to team members.
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