About The Position
Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928. We design and manufacture next-generation aircraft engines that power the world’s largest fleet of business, general aviation, and regional aircraft and helicopters. For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world. Pratt & Whitney Canada was named one of Canada’s Best Employers for 2026 by Forbes, marking the 11th consecutive year the company has earned this recognition. Pratt & Whitney Canada also ranked #1 employer in the aerospace and defense industry in the country. In addition, our headquarters continue to be recognized among the top employers in the Montreal region. Together, these distinctions reinforce our reputation as an employer of choice in Montreal, across Canada, and around the world. The APU Program Customer Service team supports a fleet of approximately 6,000 APUs made up of 26 models and accumulating over 100,000,000 hours of operations. Our team is committed to provide the best possible customer experience to more than 400 commercial and regional aviation operators, including the world's largest airlines.As a member of the Customer Service Program team, part of the Auxiliary Power Group (APU), Commercial Aviation team, you support the customer engineer in the management of the performance of the product in service, the relationship with customers / aircraft manufacturer and in ensuring that the service teams meet the strategic and specific needs of our program. You are part of a team of experts responsible for leading various integrated teams with the aim of influencing product improvements that may have an impact on safety, durability, reliability, or in-service maintenance costs.
Requirements
- Be eligible to work in Canada.
- Be enrolled in a Canadian university for the entire duration of your internship.
- Be able to work on-site in the province where you are hired, if applicable.
- Pursuing studies in Mechanical Engineering or Aeronautical Engineering.
- Excellent communication skills in French (spoken/written).
- A good knowledge of English, written and spoken, is required for this position given the operational needs of the Employer and the people with whom the [candidate] will interact.
Nice To Haves
- Organizational skills and ability to work under pressure with competing and varying priorities.
- Project management skills.
- Although this position is part of a French-speaking work environment, it requires a working knowledge of English to read and understand specialized instructions, plans, drawings and technical terms that may emanate from international organizations, as well as to write and sometimes communicate in English with customers, suppliers or international colleagues.
Responsibilities
- Support customer engineering day-to-day activities related to technical data and systems analysis.
- Analyze data from the repair facilities and operators to establish the reliability trends of APUs and Line Replaceable Units.
- Work with the customer engineering team to implement systems and processes that will be required to better manage the APU family.
- Review existing data from shop repairs to ensure engine reliability history is properly captured in the P&WC systems.
- Present analysis and recommendations to the Program Management Team.
- Automate and improve existing reports.
- Develop through Power BI, tools and reports to enable better decision-making in Spare parts organization.
- Develop processes and methodology to improve the quality of the master data (Pricing, ELM codes, model family group...).
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What This Job Offers
Career Level
Intern
