Internet Sales Manager

TommyCar Auto GroupHadley, MA
Onsite

About The Position

Family founded. Women owned. Community driven. TommyCar Auto Group is seeking an Internet Sales Manager to own the digital customer experience — from the moment a shopper finds us online to the moment they walk through the door. You'll manage lead flow, online merchandising, and the team responsible for converting clicks into appointments — while making sure every online customer gets the same exceptional, responsive experience they'd get standing in our showroom. Aggressive, uncapped pay plan. Base plus performance, with earning potential tied to appointments, shows, and closed units. Strong internet managers do very well here.

Requirements

  • Experience in automotive internet sales, BDC, or digital marketing
  • Strong command of CRM reporting and lead management
  • Analytical mindset with the ability to act on the numbers
  • Excellent written communication
  • Valid driver's license with an acceptable driving record

Responsibilities

  • Own response time, quality, and conversion on all internet leads
  • Manage and coach the internet/BDC team on word tracks, follow-up cadence, and CRM discipline
  • Maintain vehicle merchandising: pricing, photos, descriptions, and feature accuracy online
  • Track and report on lead sources, appointment set/show, and closing ratios
  • Partner with marketing and vendors on listings, third-party sites, and campaign performance
  • Hold vendors accountable to results

Benefits

  • Aggressive, uncapped performance-based pay plan
  • Flexible 40-hour schedule
  • Paid training
  • Medical, Dental, Vision and Life Insurance
  • 401(k)
  • Paid holidays
  • Paid sick days
  • Paid birthday bonus days
  • Vehicle purchase and service discounts
  • Family discounts
  • Wellness benefits
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