Internet Sales Manager - Germain Automitive Partnership

Germain Automotive Partnership•Columbus, OH

About The Position

Are you a top-performing Salesperson or BDC Agent who’s ready to move from setting appointments to running the operation? This is your opportunity to step into leadership — managing lead flow, appointment performance, and showroom success for one of the region’s fastest-growing automotive teams. We’re looking for someone who thrives in a fast-paced environment and knows how to turn activity into results. You’ll be the connection point between our digital traffic and our in-store success, making sure every inquiry is handled with care, every customer appointment is executed with precision, and every opportunity turns into a result. You’ll work directly with store leadership and have a visible impact on the dealership’s success every single day.

Requirements

Experience in automotive BDC or sales, with strong CRM and follow-up skills.
Confident communicator and natural leader.
Results-driven mindset — you love metrics, goals, and growth.
High accountability and strong attention to detail.
Proven ability to lead, coach, and motivate others to perform at their best.
Strong communication and customer service skills — you know how to connect and build trust.
A team-first mindset — you thrive in a collaborative, fast-paced environment.
An energetic, upbeat attitude that lifts morale and keeps the showroom buzzing.
Excellent organization and follow-up skills — you never let opportunities slip through the cracks.
Comfortable with technology, CRM systems, and performance tracking tools.
Able to prioritize and manage multiple moving parts without missing a beat.
High school diploma or equivalent (college a plus).
Valid driver’s license and clean driving record.
Willingness to complete a background check and drug screen.

Responsibilities

Overseeing the full appointment process — from internet lead to showroom visit to sale.
Partnering with Sales Management to plan and execute daily appointment and sales strategies.
Coaching and supporting the BDC team on lead handling, deal preparation, and communication best practices.
Ensuring consistent follow-up on all showroom traffic and missed appointments to capture every opportunity.
Generating clear, actionable performance reports that keep the team focused on what drives results.
Collaborating with leadership to identify opportunities, strengthen processes, and improve conversion.
Providing hands-on training and support to sales staff to help close deals and enhance performance.