International Student Advisor

University of Texas at Austin

2d•$52,000•Onsite

About The Position

The University’s 19 colleges and schools enroll over 53,000 students and rank among the top 10 public universities in the U.S. Texas Global is the university's global engagement arm and a recognized leader in international education, based on the success of the programs we deliver and the number of individuals we support. We serve more than 9,000 international students and scholars, as well as more than 4,600 students on education abroad programs annually. Texas Global advances UT Austin’s academic mission by leading, supporting, and coordinating the university’s international engagement efforts, fostering strategic partnerships on campus and abroad, welcoming a cadre of impressive international students and scholars to campus, and creating opportunities for students and faculty to engage with peers and institutions around the world. Texas Global is comprised of nine units, home to over 140 staff members, and continued growth of the organization is expected. Your skills will make a difference. You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of faculty and staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. You'll serve as a vital resource for international students, providing expert immigration advising and holistic support that enables their success at the University. As a trusted advisor, you'll guide students through complex federal regulations while supporting their integration into university life and the broader community. This position works collaboratively within the advising team and reports to the advising team lead in student advising services.

Requirements

Bachelor's degree and three years of professional experience in international student advising or immigration casework.
Demonstrated ability to implement creative solutions and take initiative while working as part of a team in a fast-paced environment.
Strong skills in professional and intercultural communication and public speaking.
Proven capability to multitask and keep projects well-organized and on deadline.
Strong computer and technological proficiency.
Commitment to high-quality and efficient customer service.
Equivalent combination or substitution of relevant education and experience may be substituted as appropriate.
Due to federal database access requirements, only U.S. Citizens and Permanent Residents may apply for this position.

Nice To Haves

Significant experience advising students on F-1 and J-1 immigration regulations in a university context.
Experience as a Designated School Official (DSO and Alternate Responsible Officer (ARO).
Experience working with Sunapsis database.

Responsibilities

Serve as an advisor for the University’s international student population with an emphasis on those in F-1 and J-1 immigration status
Provide pre-arrival and arrival immigration guidance to prospective and admitted students
Advise students on work authorizations, immigration document extensions, status maintenance, visa applications, and international travel
Navigate complex cases involving U.S. Department of Homeland Security and State Department regulations
Empower student success through comprehensive counseling on university life, community integration, and the American educational experience
Assist students with practical matters, including finances, transportation, employment, and campus adjustment
Support high-volume email inquiries through the general inbox, collaborating with assistant advisors and document and compliance specialists to ensure timely responses
Serve as a DHS Designated School Official (DSO) and Alternate Responsible Officer (ARO)
Maintain accurate records in SEVIS and university student information systems, ensuring strict compliance with federal regulations
Process immigration applications and documentation with precision and efficiency
Communicate directly with federal agencies regarding immigration benefits for students
Contribute actively to building team expertise in immigration regulations and compliance best practices
Partner with academic departments to enhance support for international students across colleges and schools
Serve as liaison to University offices, advocating effectively for international student needs
Contribute compelling content for student communications, including emails, webpages, and presentations while maintaining Texas Global branding standards
Participate in delivering workshops, orientation sessions, and programming activities that connect international students with the University community
Champion ISSS and Texas Global priorities through active participation in programs and community-building events
Contribute to innovation through collaborative participation in staff meetings and working groups focused on enhancing service delivery
Support and attend programs that foster a sense of belonging among international students and scholars and to the greater University community.

Benefits

Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
Voluntary Vision, Dental, Life, and Disability insurance options
Generous paid vacation, sick time, and holidays
Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds
Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
Flexible spending account options for medical and childcare expenses
Robust free training access through LinkedIn Learning plus professional conference opportunities
Tuition assistance
Expansive employee discount program including athletic tickets
Free access to UT Austin's libraries and museums with staff ID card
Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card