International Shipping Coordinator

Professional Plastics•Fullerton, CA
•Onsite

About The Position

Professional Plastics is a leading distributor of high-performance engineering plastic shapes, offering the widest range of engineering plastics, composites & technical ceramics. Established in 1984, the company has grown to 22 locations across the USA, Singapore & Taiwan. As a family-owned and operated business, Professional Plastics values hard work, integrity, and ethics, and is currently offering career opportunities for motivated professionals who share these core values and desire to be part of a dynamic team. Professional Plastics is an equal opportunity employer and offers competitive pay and benefits.

Requirements

  • High school diploma or equivalent required
  • 1–3 years of experience in sales support, customer service, order processing, logistics, shipping, purchasing, or a related administrative role preferred
  • Experience working with ERP/order-entry systems, Microsoft Office, email, and online shipping or freight documentation systems preferred
  • Ability to learn company-specific systems and procedures
  • Communication and Coordination Skills – Ability to communicate clearly and professionally with customers, sales personnel, suppliers, warehouse staff, freight carriers, and other internal departments to coordinate orders and shipments.
  • Organization and Attention to Detail – Strong organizational skills with the ability to track multiple sales orders, purchase orders, shipments, payments, and documentation simultaneously while maintaining accuracy and meeting deadlines.
  • Problem-Solving and Follow-Through – Ability to identify order, material, shipping, or freight issues; follow up with the appropriate parties; and see tasks through to completion with minimal supervision.

Nice To Haves

  • Additional coursework or training in business, logistics, supply chain, or a related field preferred

Responsibilities

  • Point person between off-site sales person and local branch
  • Keeps track of sales orders waiting for material
  • Follows up with factories on purchase orders as needed
  • Confirms payment has been received from customer before shipping
  • Coordinates material packing with warehouse
  • Follows up with warehouse on packing status
  • Communicates with customers as needed
  • Communicates with freight carriers and brokers
  • Sends Invoices to customers
  • Completes shipping documents on line or by hand
  • Sends shipping docs to sales person
  • Works with Freight/Logistics Manager to reconcile freight bills as needed

Benefits

  • DailyPay Earned Wage Access
  • Medical
  • Dental
  • Vision
  • Flexible Spending Account
  • 401K Plan with Company Match
  • Basic Life and AD&D
  • Voluntary Life Insurance
  • Long Term Disability
  • Employee Assistance Program
  • Paid Time Off (PTO)
  • Paid Holidays
  • Morgan Stanley Financial Advice
  • Short Term Disability
  • Accident, Critical Illness and Hospital Indemnity
  • MetLife Legal Plan
  • Norton LifeLock
  • United Pet Care Discount Program
  • LifeMart Employee Discounts
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