International Logistic Coordinator

ITW•Tucker, GA
•Onsite

About The Position

The International Shipping Coordinator supports daily shipping office operations by preparing orders and documentation, scheduling carriers and pickups, and coordinating domestic and international shipments, including hazardous materials. The role maintains accurate shipping records, monitors shipment status, resolves shipping issues, and works with Customer Service and Operations to support timely, accurate deliveries. The position is based in Tucker, Georgia, reports to the Warehouse Manager, and is a full-time, non-exempt role. Work takes place in a manufacturing and warehouse environment, with potential exposure to heat, cold, and controlled chemicals. ITW Pro Brands manufactures lubricants, cleaning chemicals, and corrosion preventatives and has 250 employees and four manufacturing facilities.

Requirements

  • High school diploma or GED and one to two years of related shipping, warehouse, or logistics experience or training; equivalent combinations of education and experience are considered.
  • Proficiency in Microsoft Office (Excel, Word, Outlook) and Windows-based shipping or reporting systems.
  • Forklift experience (stand-up or sit-down) and ability to follow forklift safety guidelines.
  • Strong communication, customer service, problem-solving, organizational, and time-management skills.
  • Ability to work independently, make sound decisions, adapt to changing priorities, and collaborate across departments.
  • Ability to follow written and verbal instructions and work safely in a manufacturing/warehouse environment with potential exposure to heat, cold, and controlled chemicals.

Nice To Haves

  • Experience with domestic and international shipping documentation, freight scheduling, and shipment tracking.
  • Knowledge of hazardous-material shipping procedures, SDS, and export documentation, including EEI and ASN.

Responsibilities

  • Prepare and process domestic and international shipping orders, including printing orders, scheduling trucks and carrier pickups, and selecting shipping methods and routes.
  • Coordinate domestic and export hazardous-material shipments and review applicable Safety Data Sheets (SDS) and shipping requirements.
  • Prepare, verify, scan, file, and maintain shipping and export documentation, including Electronic Export Information (EEI) and Advanced Shipping Notices (ASN), as applicable.
  • Use shipping databases to compile routine and specialized reports and maintain shipping and warehouse activity logs.
  • Monitor shipments, track delayed or missing deliveries, troubleshoot shipping issues, and communicate status updates to internal partners and customers.
  • Coordinate with Customer Service, Warehouse, Operations, and other departments to meet shipment commitments and support customer satisfaction.
  • Prepare packages for shipment, including packing, sealing, labeling, and applying postage when needed.
  • Follow company procedures, shipping regulations, forklift safety requirements, and applicable environmental and hazardous-material safety practices.
  • Identify opportunities to improve shipping accuracy, timeliness, and office processes; organize and prioritize work in a fast-paced environment.

Benefits

  • Healthcare
  • Retirement planning
  • Paid leave
  • Wellness programs
  • Opportunities for charitable involvement
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