International Services Specialist I
About The Position
Under general direction, the International Services Specialist I provides advice and information to international students, sponsored students, and scholars on immigration-related matters. The International Services Specialist I serves as a representative of the University to the Department of Homeland Security, Department of State, and the Student and Exchange Visitor Program. This position requires attention to detail, strong communication skills, and knowledge of immigration regulations and Rice/OISS office procedures and policies to best support the international population we serve. The ideal candidate has excellent time-management and organizational skills, is proactive and service-oriented, and has a passion for working with foreign nationals.
Requirements
- Bachelor’s degree
- One plus (1+) years of related professional experience in a university setting or office environment with international experience
- Must hold U.S. citizenship or U.S. permanent residency to meet federal regulatory requirements for status as an ARO/DSO
- Must be able to communicate fluently in English, both verbally and in writing
- Must have strong reading comprehension skills
- Must be well organized and able to multitask in a fast-paced, high-volume, ever-changing work environment
- Proven ability to research solutions and demonstrate resourcefulness
- Ability to handle detailed information and convey accurate information
Nice To Haves
- Foreign language, intercultural studies, business, or another related field of study, or a master’s degree
- Experience handling confidential data and information
- Fluency in a second language
- Ability to work well with individuals who have limited English-language skills
- Experience working in a university setting
- Ability to give presentations to small and large groups
- Knowledge of F-1 and J-1 visas and SEVIS immigration regulations
- Writing/editing, event planning, and networking experience
- Advising skills in person, on the phone, and over Zoom
- Ability to maintain a website and social media accounts
- Ability to support and promote diversity in a university setting
- Strong interpersonal and cross-cultural skills
- Ability to think critically and analytically
- Previous SEVIS/Ellucian experience
Responsibilities
- Provides immigration advice to international students and scholars on their visa status and immigration processes, particularly related to practical training authorization and compliance (CPT, OPT, STEM OPT, Academic Training – J program)
- Advises international students and scholars on university policies and procedures, cultural adjustment, academic matters, and other concerns
- Identifies programmatic needs and assists in the development and delivery of training, workshops, programs, and activities to promote the adjustment of international students to life at the university and in the United States
- Processes immigration documents
- Performs all other duties as assigned
- Works on special compliance projects
- Provides backup for front-line operations, managing inquiries and referring students and scholars to appropriate campus and community resources as needed
Benefits
- Benefits-eligible position
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
