International Retail Specialist

Skechers•Manhattan Beach, CA

About The Position

The International Retail Specialist supports retail operations for international franchises by implementing corporate policies and procedures. The role maintains communication with franchisees and supports franchise retail store development, serving as a liaison among international franchisees, the field team, and Skechers USA Corporate office. The specialist also supports operational standards, store openings, training, marketing updates, and analysis of sales and key performance indicators.

Requirements

  • Bachelor's degree required.
  • Minimum 2 years of retail experience.
  • Knowledge of retail principles, business operations, and retail management.
  • Experience working with international business partners.
  • Proficiency in Microsoft Office, with strong knowledge of Excel.
  • Strong communication, organization, and problem-solving skills.
  • Ability to multitask and manage time effectively.
  • Team-oriented approach and strong leadership skills.
  • Attention to detail and ability to meet deadlines.
  • Willingness to travel as needed.

Nice To Haves

  • Business degree preferred.
  • Retail experience in a corporate environment preferred.
  • InDesign and Photoshop skills preferred.
  • Fluency in a foreign language is a plus.

Responsibilities

  • Communicate regularly with country support teams and franchise partners.
  • Support implementation of field and corporate directives for select countries.
  • Direct inquiries from international franchisees to the appropriate Skechers corporate departments.
  • Provide POP inventory projections to the corporate retail team based on franchise usage estimates.
  • Coordinate franchisee itineraries for product conferences.
  • Collect weekly new store opening updates and photos.
  • Monitor operational standards in target markets.
  • Process and track new store opening and monthly operational supply orders.
  • Provide marketing artwork updates to franchise partners.
  • Coordinate retail trainings for international partners.
  • Review monthly franchise recap reports and address areas for improvement.
  • Maintain knowledge of Skechers retail policies, procedures, and standards.
  • Provide feedback to franchise partners on store presentation.
  • Track and analyze sales and KPI results, summarizing trends and opportunities.
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