Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Greenfield, IN

About The Position

The International Pharmacy Intern role is for a foreign graduate of a non-U.S.-accredited pharmacy school who has passed the FPGEE and TOEFL and is eligible to apply to complete required U.S. internship hours. Under the direct supervision of a licensed pharmacist, the intern contributes to a safe, effective retail pharmacy environment and delivers patient care while developing the knowledge and skills needed for pharmacist licensure. The role includes a mixed-modality learning plan and curated learning experiences. The internship must be completed within 18 months, and required pharmacist licensure exams and processes must be completed and passed within 120 days after completing the required U.S. internship hours. The intern supports patient safety, professional practice, regulatory compliance, quality assurance, customer service, inventory management, and workflow management, excluding final prescription verification. Duties include serving customers, processing prescriptions, supporting pharmacy operations and patient care programs, assisting the supervising pharmacist, and helping train and develop pharmacy support staff. Interns are expected to complete required training and obtain licensure within applicable guidelines. Failure to complete the internship within 18 months or obtain pharmacist licensure as prescribed will result in removal from the role and separation of employment.

Requirements

Foreign graduate of a non-U.S.-accredited college or school of pharmacy before beginning CVS’s Non-US Accredited Foreign Graduate Training Program.
Successful completion of the FPGEE and TOEFL to be eligible to apply for the role.
Active Pharmacy Intern license in the state where the district is located.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing required U.S. internship hours.
Complete required U.S. internship hours within 18 months.
High school diploma or GED and a PharmD or equivalent pharmacist degree from a non-U.S.-accredited pharmacy school.
Required related work experience: 0–3 years.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Ability to complete required training and obtain required licensure, if applicable, within established guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and negligible force regularly, including overhead lifting.

Nice To Haves

Eligibility to immunize; once state regulations are met, foreign graduates are expected to immunize as an essential pharmacist function.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Preferred related work experience: 3–5 years.

Responsibilities

Greet and assist pharmacy and front-store customers in person, at the drive-through, and by telephone; address questions and concerns and seek help when needed to maximize customer satisfaction.
Perform approved register transactions and create personalized, helpful customer interactions.
Maintain patient confidentiality in accordance with HIPAA, company standards, and applicable laws and regulations.
Follow federal and state laws, CVS policies, standard operating procedures, and state and federal licensure requirements.
Process prescriptions, including interpreting SIG codes, selecting products, counting and measuring drugs, handling vials and bottles, and labeling prescriptions.
Resolve third-party rejections and complete manual claim forms.
Perform prescription pick-up procedures in accordance with CVS policies and procedures.
Access, enter, and retrieve required information using the pharmacy workstation.
Maintain inventory and replenishment according to pharmacy inventory policies and procedures, and assist with putting away drug orders as permitted by law, excluding CII drugs.
Provide additional health care services as permitted by state regulation, individual certification, and pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist with dispensing, prescription review, and compliance monitoring; do not perform final prescription verification.
Under direct pharmacist supervision, offer counseling, direct customers to the pharmacist when appropriate, handle medical questions when appropriate, communicate with health care professionals, and gather relevant medical history when applicable.
Communicate with field management and corporate teams as needed and participate in required store operational meetings.
Help maintain a clean, organized, professional pharmacy department according to CVS standards.
Support scheduling activities in line with business needs and the workflow model.
Coordinate or implement training and development for pharmacy support staff; recognize others and celebrate success.
Complete all required training programs and additional tasks assigned by a supervisor or manager.
Lead with empathy and compassion, support pharmacy leadership, identify business opportunities and solutions, adapt to change, collaborate, and help the team achieve goals and improve patient outcomes.
Maintain regular and predictable attendance, including nights and weekends.
Lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and negligible force regularly, including overhead lifting.