Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Saint Cloud, MN

8d•Onsite

About The Position

At CVS Health, the International Pharmacy Intern supports retail pharmacy teams while developing the skills needed to prepare for a Pharmacist role. After passing the FPGEE and TOEFL, eligible US Non-Accredited Foreign Graduates complete required US internship hours and apply their pharmacy education in real-world practice. Under a preceptor’s direction, interns follow a mixed-modality learning plan, participate in pharmacy practice and patient-care scenarios, build business acumen, and develop leadership skills. The internship must be completed within 18 months, and required Pharmacist licensure exams and processes must be completed within 120 days after the required internship hours are finished. Interns help ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately. They learn and apply standard operating procedures, best practices, and effective communication while providing caring service and contributing to a safe, inclusive team environment. Depending on applicable law, training, and certification, responsibilities may also include supporting immunizations and other patient health care services.

Requirements

Foreign graduate of a non-US-accredited college or school of pharmacy before beginning CVS’s US Non-Accredited Foreign Graduate Training Program.
FPGEC certification.
Obtain Pharmacist licensure in the state where the position is based within 120 days of completing required US internship hours; required internship hours must be completed within 18 months.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Complete required training within the designated timeframe.
Ability to concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy to support patient safety.
Customer-service and teamwork skills, including helping people in a friendly manner and responding appropriately to patients’ reactions.
Verbal and written communication skills, including active listening and accurately conveying and receiving detailed information.
Mathematical reasoning skills to calculate quantities such as tablets, days’ supply, and bottles needed to fill prescriptions.
Problem-resolution skills to identify challenging interactions and choose an appropriate course of action.
Ability to meet the stated physical demands, including standing or remaining upright for extended periods, mobility, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force as described in the posting.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified and, once state regulations are met, strive to provide patient immunizations.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures at pharmacy workstations to support Pharmacists and Technicians in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
Provide caring patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where permitted; and resolve or escalate patient concerns.
Offer counseling, answer medical questions, and obtain patient medical-history information when appropriate and under the direct supervision of a licensed Pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek feedback and opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and support pharmacy performance and business outcomes.
Remain flexible for scheduling and business needs, including traveling to other stores in the market for shifts when needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
Where permitted, complete additional licensure and training for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform other tasks as directed by a Supervisor or Manager.