Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Reynoldsburg, OH

About The Position

The International Pharmacy Intern is a Non-US Accredited Foreign Graduate who completes required U.S. pharmacy internship hours under the direct supervision of a licensed Pharmacist. After passing the FPGEE and TOEFL, eligible candidates can apply to the role and participate in a mixed-modality learning plan designed to build on their pharmacy education and develop their knowledge, skills, and abilities. The required internship must be completed within 18 months. Within 120 days after completing the required U.S. internship hours, the intern is expected to complete and pass all required pharmacist licensure exams and processes. In a retail pharmacy setting, the intern helps ensure a safe and effective work environment and delivers patient care while observing applicable laws, regulations, and company procedures. Duties include customer service, pharmacy operations, prescription processing (excluding final prescription verification), inventory and workflow management, quality assurance, and support for patient care programs. Under pharmacist supervision, the intern may offer counseling and refer customers to the pharmacist when appropriate, support dispensing and prescription review, and provide additional health care services as permitted by state law and individual certification. The role also supports pharmacy leadership, team development, training, store operations, and a clean, organized pharmacy department. This full-time position is eligible for a comprehensive benefits package, subject to eligibility.

Requirements

Be a foreign graduate of a Non-US Accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Pass the FPGEE and TOEFL to be eligible to apply for the role.
Hold an active Pharmacy Intern license in the state where the district is located.
Complete the required U.S. internship hours within 18 months.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing the U.S. internship hours.
Have a High School Diploma or GED and a PharmD or equivalent pharmacist degree from a Non-US accredited school of pharmacy.
Have strong communication and presentation skills.
Demonstrate results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior awareness, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Have regular and predictable attendance, including nights and weekends.
Complete additional tasks as directed by a supervisor or manager and complete required training and licensure within applicable guidelines.
Be able to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.

Nice To Haves

Eligibility to immunize.
Three to five years of prior relevant work experience.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Once state regulations are met, willingness and ability to immunize, identified as an essential pharmacist function.

Responsibilities

Provide courteous and professional customer service in the store and at the drive-through, respond to questions and concerns, and help resolve issues to maximize customer satisfaction.
Protect customer and patient confidentiality in accordance with HIPAA, company standards, and applicable laws.
Comply with federal and state laws, regulations, CVS policies, and standard operating procedures.
Process prescriptions by translating SIG codes, selecting products, counting and measuring medications, handling containers, and labeling prescriptions.
Resolve third-party rejections and complete manual claim forms.
Perform prescription pickup procedures and access, enter, and retrieve information using the workstation.
Maintain inventory and replenishment, assist with putting away permitted drug orders, and follow inventory management procedures.
Provide additional health care services when allowed by state regulation, certification, and pharmacy leadership, including point-of-care or swab-and-send testing and immunization-related services.
Support the supervising pharmacist with dispensing, prescription review, and compliance monitoring, excluding final prescription verification.
Under direct pharmacist supervision, offer counseling, refer customers to the pharmacist when necessary, and communicate with health care professionals to support patient care.
Support the Pharmacy Manager in motivating, developing, and assigning work to Pharmacy Support Staff.
Communicate with field management and corporate as needed, and participate in required store operational meetings.
Support scheduling activities, coordinate or implement staff training and development, and complete required training programs.
Help maintain a clean, organized, and professional pharmacy department and recognize colleagues' contributions and successes.
Identify business opportunities and solutions, support pharmacy goals, adapt to change, and collaborate to improve outcomes.