Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health • Eau Claire, WI

8d

About The Position

As a Non-US Accredited Foreign Graduate, the International Pharmacy Intern completes required U.S. internship hours under the direct supervision of a licensed pharmacist while developing the knowledge, skills, and abilities needed for pharmacist licensure. Applicants become eligible to apply after successfully passing the FPGEE and TOEFL. The mixed-modality learning plan builds on prior pharmacy education and prepares interns for diverse patient care, practice management, leadership, and education responsibilities. The internship must be completed within 18 months, and required pharmacist licensure exams and processes must be completed within 120 days after the required U.S. internship hours are finished.

The intern helps maintain a safe and effective retail pharmacy environment and delivers patient care and customer service. Duties span pharmacy operations, regulatory compliance, quality assurance, inventory and workflow management, and leadership, excluding final prescription verification. The role includes processing prescriptions, supporting the supervising pharmacist, helping customers, participating in patient-care programs, and coordinating the training and development of pharmacy support staff.

The position requires an active Pharmacy Intern license in the state where the district is located. Pharmacist licensure in the state where the position is based must be obtained within 120 days after completion of the U.S. internship hours. Failure to complete the internship within 18 months or obtain licensure as prescribed results in removal from the role and separation of employment. The role requires regular and predictable attendance, including nights and weekends, and the ability to lift and exert up to 20 pounds occasionally and up to 10 pounds frequently.

Requirements

• Foreign graduate of a non-U.S.-accredited college or school of pharmacy before beginning the CVS training program.
• Active Pharmacy Intern license in the state where the district is located.
• Successfully pass the FPGEE and TOEFL to be eligible to apply for the role.
• Obtain pharmacist licensure in the state where the position is based within 120 days after completing required U.S. internship hours.
• Complete required U.S. internship hours within 18 months.
• Strong communication and presentation skills.
• Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
• Regular and predictable attendance, including nights and weekends.
• Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
• Ability to complete required training and obtain required licensure within established guidelines.
• High school diploma or GED and a doctorate (PharmD) or equivalent pharmacist degree from a non-U.S.-accredited school of pharmacy.

Nice To Haves

• Eligibility to immunize; after applicable state regulations are met, interns are expected to immunize as an essential pharmacist function.
• Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
• Three to five years of related work experience is preferred.

Responsibilities

• Provide courteous, professional customer service in the store and at the drive-through, respond to questions and concerns, answer telephone calls, and seek solutions that improve customer satisfaction.
• Protect customer and patient confidentiality in accordance with HIPAA, company standards, and applicable laws and regulations.
• Comply with federal and state laws, regulations, CVS policies, and standard operating procedures.
• Process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling containers, and labeling prescriptions.
• Resolve third-party claim rejections and complete manual claim forms; perform prescription pick-up procedures in accordance with policy.
• Access, enter, and retrieve information using the pharmacy workstation.
• Maintain inventory and replenishment in accordance with inventory-management policies; assist with putting away drug orders, except CII drugs, as permitted by law.
• Provide additional health care services as allowed by state regulation, individual certification, and pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
• Support the supervising pharmacist in dispensing drugs, reviewing prescriptions, and monitoring compliance; offer counseling and direct customers to a pharmacist when appropriate.
• Communicate and interact with health care professionals to support optimal patient care and, when applicable, obtain medical-history information to support appropriate advice.
• Support pharmacy management in motivating, developing, and assigning work to pharmacy support staff; coordinate or implement staff training and development.
• Identify business opportunities and solutions to improve pharmacy growth and performance, and help the team achieve specified goals.
• Participate in required store operational meetings and communicate with field management and corporate as needed.
• Support scheduling activities according to business needs and workflow; help maintain a clean, organized, professional pharmacy department.
• Complete required training programs, recognize colleagues, and celebrate team successes.
• Adapt to change, collaborate with others, and contribute to a caring, energetic, and enthusiastic team culture.
• Perform approved register transactions, including cash, check, and charge transactions, and bag merchandise after sales.
• Attend work regularly and predictably, including nights and weekends, and complete additional tasks as directed by a supervisor or manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Comprehensive benefits package supporting colleagues’ and families’ physical, emotional, and financial well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Ph.D. or professional degree