Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Montgomery, AL

About The Position

The International Pharmacy Intern is a Non-US Accredited Foreign Graduate who completes required U.S. internship hours under the direct supervision of a licensed pharmacist. After passing the FPGEE and TOEFL, eligible candidates may apply to the role and undertake a mixed-modality learning plan that builds on their pharmacy education and develops their knowledge, skills, and abilities. The internship must be completed within 18 months. Within 120 days after completing the required U.S. internship hours, the intern is expected to complete and pass the required pharmacist licensure exams and processes. Failure to meet these requirements may result in removal from the role and separation of employment. The intern helps maintain a safe, effective retail pharmacy environment and deliver patient care. Work encompasses patient safety, professional pharmacy practice, regulatory compliance, quality assurance, customer service, inventory, and workflow, excluding final prescription verification. Duties are performed within applicable laws, state regulations, company policies, and the direction of pharmacy leadership and supervising pharmacists. The role includes serving pharmacy and front-store customers, processing prescriptions, supporting inventory and workflow, and assisting with permitted health care services. Under a licensed pharmacist’s direct supervision, the intern may offer counseling and direct patients to the pharmacist when needed, communicate with health care professionals, and gather relevant medical history when applicable. The position also supports pharmacy staff development, team operations, training, and patient-care programs. Candidates must meet state licensing requirements, including obtaining pharmacist licensure within the specified period after internship hours are completed.

Requirements

Foreign graduate of a non-U.S.-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Pass the FPGEE and TOEFL before becoming eligible to apply for the role.
Active Pharmacy Intern license in the state where the district is located.
Obtain pharmacist licensure in the state where the position is based within 120 days after completing required U.S. intern hours.
Complete required U.S. internship hours within 18 months.
High school diploma or GED and a Doctorate (PharmD) or equivalent pharmacist degree from a non-U.S.-accredited school of pharmacy.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training and obtain required licensure within guidelines.
Ability to lift and exert up to 20 lbs. occasionally, up to 10 lbs. frequently, and negligible force regularly, including overhead lifting.

Nice To Haves

Eligibility to immunize.
Three to five years of relevant work experience is preferred.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
After state regulations are met, ability and readiness to immunize, an essential pharmacist function.

Responsibilities

Greet customers professionally in the pharmacy and at the drive-through; respond to questions and concerns and answer calls with a friendly greeting.
Seek help and collaborate to resolve customer issues, remove obstacles to improve customer experiences, and complete approved register transactions.
Protect patient confidentiality under HIPAA and company standards, comply with applicable laws and regulations, and follow CVS policies and standard operating procedures.
Process prescriptions, including translating SIG codes, selecting products, counting and measuring medications, handling containers, and labeling prescriptions.
Resolve third-party rejections and complete manual claim forms; perform prescription pick-up procedures according to company policy.
Access, enter, and retrieve information using the workstation and follow inventory procedures to maintain stock and replenish supplies.
Assist with putting away drug orders, except CII drugs, as permitted by law.
Provide additional health services when permitted by state regulation and individual certification and directed by pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist in dispensing drugs, reviewing prescriptions, and monitoring compliance; offer counseling under direct pharmacist supervision and refer customers to the pharmacist when needed.
Communicate with health care professionals and, when applicable, obtain customer medical history to support appropriate care.
Communicate with field management and corporate teams as needed and participate in required store operational meetings.
Help maintain a clean, organized, professional pharmacy department and support scheduling according to business needs and workflow.
Coordinate or implement training and development for Pharmacy Support Staff; recognize colleagues and celebrate success.
Complete required training programs and support patient-care programs and pharmacy goals.
Meet applicable state and federal licensure requirements within the required timeframes.
Attend regularly and predictably, including nights and weekends, and complete other assigned tasks.