Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Upper Arlington, OH

10d•$30 - $42

About The Position

The International Pharmacy Intern role is for a foreign pharmacy graduate from a non-US-accredited school who has passed the FPGEE and TOEFL and is eligible to complete required US internship hours. Under the direct supervision of a licensed pharmacist, the intern supports a safe, effective retail pharmacy environment and delivers patient care while developing knowledge and skills in patient care, practice management, leadership, and education. The role includes a mixed-modality learning plan and requires completion of internship hours within 18 months. The colleague is expected to complete applicable pharmacist licensure exams and processes, including obtaining state pharmacist licensure within 120 days after completing US internship hours. Responsibilities include customer service, pharmacy operations, regulatory compliance, inventory and workflow management, quality assurance, and support for patient care programs. Duties include processing prescriptions without final verification, assisting customers, handling prescription pickup, maintaining confidentiality, supporting the supervising pharmacist, and helping train and develop pharmacy support staff. Additional healthcare services may be provided as allowed by state regulation, certification, and pharmacy leadership direction. This is a full-time position with a typical pay range of $30.00–$42.00. The role is eligible for medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

High school diploma or GED.
Doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy.
Active Pharmacy Intern license in the state where the district is located.
Foreign graduate from a non-US-accredited college or school of pharmacy before beginning the CVS training program.
Pass the FPGEE and TOEFL before becoming eligible to apply for the role.
Complete required US internship hours within 18 months and obtain pharmacist licensure in the state where the position is based within 120 days after completing those hours.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Ability to complete required training and obtain required licensure within applicable guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.

Nice To Haves

Eligibility to immunize.
Three to five years of prior relevant work experience.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Ability and readiness to immunize once state regulations are met.

Responsibilities

Provide courteous, professional customer service in the store and at the drive-through, answer questions, handle telephone calls, and help resolve customer concerns.
Perform approved register transactions, bag merchandise, and look for ways to create personalized customer experiences.
Maintain customer and patient confidentiality in accordance with HIPAA, company standards, and applicable laws.
Comply with federal and state laws, regulations, CVS policies, and standard operating procedures.
Process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling vials and bottles, and labeling prescriptions; final prescription verification is excluded.
Resolve third-party rejections, complete manual claim forms, and perform prescription pickup procedures.
Access, enter, and retrieve information using the workstation.
Maintain inventory and replenishment processes, and assist with putting away drug orders except CII drugs, as permitted by law.
Provide additional healthcare services as permitted by state regulations, individual certification, and pharmacy leadership direction, including point-of-care testing, swab-and-send testing, and immunization preparation or delivery.
Support the supervising pharmacist in dispensing drugs, reviewing prescriptions, and monitoring compliance.
Offer counseling and refer customers to a pharmacist when needed; handle appropriate medical questions and communicate with healthcare professionals.
Gather relevant customer medical history when applicable and develop pharmacist duties as permitted by law.
Support the Pharmacy Manager in motivating, inspiring, and developing pharmacy support staff, including coordinating or implementing training and development.
Identify business opportunities and solutions, help implement them, and lead the team toward specified goals.
Adapt to change, collaborate with others, align colleagues around company purpose, and foster a caring and enthusiastic team culture.
Communicate with field management and corporate as needed and participate in required store operational meetings.
Help maintain a clean, organized, professional pharmacy department and support scheduling activities based on business needs and workflow.
Recognize colleagues and celebrate success, and complete required training programs.
Maintain regular and predictable attendance, including nights and weekends, and complete additional tasks as directed.