Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Springfield, MO

8d•Onsite

About The Position

The International Pharmacy Intern role is for a foreign graduate of a non-US-accredited pharmacy school who has passed the FPGEE and TOEFL and is eligible to complete required US pharmacy internship hours. Under the direct supervision of a licensed pharmacist, the intern supports safe and effective retail pharmacy operations and provides patient care while developing the knowledge, skills, and abilities needed for pharmacist licensure. The role includes a mixed-modality learning plan and curated learning experiences focused on patient care, practice management, leadership, and education. Interns must complete their required internship within 18 months and are expected to complete and pass required pharmacist licensure examinations and processes within 120 days after completing their US internship hours. Failure to meet these requirements results in removal from the role and separation of employment. The intern performs customer service, prescription processing, inventory, workflow, regulatory compliance, and pharmacy support tasks, excluding final prescription verification. Counseling and other pharmacist-related duties are performed under the direct supervision of a licensed pharmacist and within applicable laws and state regulations. Once state regulations are met, interns are expected to immunize as an essential pharmacist function. This is a full-time position with a typical pay range of $30.00–$42.00. Eligible colleagues receive a comprehensive benefits package that includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Foreign graduate of a non-US-accredited college or school of pharmacy before beginning the CVS Non-US Accredited Foreign Graduate Training Program.
Pass the FPGEE and TOEFL before becoming eligible to apply for the role.
Active Pharmacy Intern license in the state where the district is located.
Obtain pharmacist licensure in the state where the position is based within 120 days after completing required US internship hours.
Complete required US internship hours within 18 months.
High school diploma or GED and a doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training and obtain required licensure within applicable guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
Ability to complete additional tasks as directed by a supervisor or manager.

Nice To Haves

Eligibility to immunize.
Three to five years of prior relevant work experience.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Deliver courteous, professional customer service in the store and at the drive-through, respond to questions, answer telephone calls, and seek solutions to improve customer satisfaction.
Maintain patient and customer confidentiality in accordance with HIPAA, company standards, and applicable laws.
Comply with federal and state laws, regulations, CVS policies, standard operating procedures, and licensure requirements.
Process prescriptions, including interpreting SIG codes, selecting products, counting and measuring medication, handling containers, and labeling prescriptions.
Resolve third-party claim rejections and complete manual claim forms.
Perform prescription pickup procedures in accordance with CVS policies and procedures.
Access, enter, and retrieve information using pharmacy workstations.
Help maintain inventory and replenishment by following inventory management procedures and reports, and assist with putting away drug orders as permitted by law.
Deliver additional health care services when permitted by state regulation, certification, and pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist in dispensing activities, prescription review, and compliance monitoring; offer counseling and direct customers to a pharmacist when needed.
Communicate with patients and healthcare professionals, gather medical history when appropriate, and provide appropriate support under pharmacist supervision.
Support the pharmacy manager in motivating, developing, and coordinating Pharmacy Support Staff, including training and development.
Identify business opportunities and solutions to improve pharmacy growth and performance, and help the team achieve specified goals.
Participate in store operational meetings and communicate with field management and corporate as needed.
Help maintain a clean, organized, and professional pharmacy department and support scheduling based on business needs and workflow.
Recognize colleagues and celebrate success, complete required training, and adapt to changing needs in a community healthcare setting.