Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Voorhees, NJ
•Onsite

About The Position

CVS Health’s US Non-Accredited Foreign Graduate program gives foreign pharmacy graduates who have passed the FPGEE and TOEFL an opportunity to complete required US internship hours and apply pharmacy-school learning in retail practice while preparing for a Pharmacist role. Under the direction of a preceptor, interns complete a mixed-modality learning plan, hands-on training, Key Learning Experiences, and time with district leaders to develop pharmacy practice, patient care, business, and leadership skills. The internship must be completed within 18 months, and required Pharmacist licensure exams and processes must be completed within 120 days after the required US internship hours are finished. In the pharmacy, the intern supports safe and effective operations, accurate and timely prescription fulfillment, and caring patient service. The role follows standard operating procedures and pharmacy workflow, communicates effectively with patients and colleagues, and contributes to a safe, inclusive team culture. Where permitted by law and supported by training and certification, the intern may also assist with immunizations and other patient health services. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require.

Requirements

  • Foreign graduate of a non-US-accredited college or school of pharmacy before beginning the CVS US Non-Accredited Foreign Graduate Training Program.
  • FPGEC certification.
  • Pass the FPGEE and TOEFL to be eligible to complete required US internship hours.
  • Obtain pharmacist licensure in the state where the position is based within 120 days of completing US intern hours; required internship hours must be completed within 18 months.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Complete required training within designated timeframes.
  • Demonstrate attention and focus, including the ability to concentrate, switch tasks quickly, and verify prescription information and label accuracy.
  • Demonstrate customer service and team orientation, including identifying ways to help people and responding appropriately to patient reactions.
  • Use verbal and written communication effectively; actively listen and understand detailed information and instructions.
  • Use mathematical reasoning for pharmacy tasks such as calculating quantities to dispense and days’ supply.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the physical demands of the role, including standing and remaining mobile for extended periods; lifting, scanning, and bagging items; reaching, stretching, repetitive finger movements, precision control, stooping, and close visual work; occasionally lifting or exerting up to 20 pounds and frequently up to 10 pounds.
  • Be able to accurately express or exchange detailed information through spoken communication and receive detailed oral information.

Nice To Haves

  • One or more years of related work experience in pharmacy, retail, medical, or customer service.
  • Ability to become immunization certified when state regulations are met; foreign graduates are expected to strive to provide patient immunizations as an essential pharmacist function.
  • Ability to work in the home store and at other locations across the market to meet business needs.
  • Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Provide empathetic, personalized patient service at the pharmacy counter, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Offer counseling, answer medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Develop clinical and technical knowledge, seek feedback, and contribute to a high-performing team and inclusive team dynamic.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed by law and supported by required training and certification.
  • Where permitted, complete additional licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccine questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, and review, collect, track, and document patient information.
  • Complete required training within designated timeframes and maintain regular and predictable attendance, including nights and weekends.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility
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