Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Alexandria, IN

8d•$30 - $42

About The Position

CVS Health’s International Pharmacy Intern role is for a foreign pharmacy graduate from a non-US-accredited school who has successfully passed the FPGEE and TOEFL and is eligible to apply to complete required US internship hours. The role builds on the graduate’s pharmacy education through a mixed-modality learning plan and curated learning experience. Interns must complete the internship within 18 months and are expected to complete and pass required pharmacist licensure exams and processes within 120 days after completing the required US internship hours. Under the direct supervision of a licensed pharmacist, the intern supports a safe and effective retail pharmacy environment and delivers patient care. The work includes customer service, pharmacy operations, regulatory compliance, quality assurance, inventory and workflow management, and patient-care programs. The role excludes final prescription verification. Interns develop skills in patient care, practice management, leadership, and education, while supporting pharmacy leadership and staff and helping deliver strong patient and customer outcomes.

Requirements

High school diploma or GED.
Doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy.
Active Pharmacy Intern license in the state where the district is located.
Foreign graduate of a non-US-accredited college or school of pharmacy before beginning CVS’s Non-US Accredited Foreign Graduate Training Program.
Pass the FPGEE and TOEFL before eligibility to apply to the role.
Complete required US internship hours within 18 months and obtain pharmacist licensure in the state where the position is based within 120 days after completing those hours; failure to meet these requirements results in removal from the role and separation of employment.
Strong communication and presentation skills.
Ability to demonstrate results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training and obtain required licensure within applicable guidelines.
Ability to lift and exert up to 20 pounds of force occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.
Required prior related work experience: 0 to 3 years.

Nice To Haves

Eligibility to immunize.
Three to five years of prior related work experience.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
After state regulations are met, willingness and ability to immunize, which CVS identifies as an essential pharmacist function.

Responsibilities

Greet customers courteously in the store and at the drive-through, answer questions and concerns, answer telephone calls professionally, and seek assistance or solutions to improve customer satisfaction.
Perform approved register transactions, bag merchandise, and create personalized customer interactions.
Protect patient and customer confidentiality under HIPAA and company standards, comply with federal and state laws and CVS policies, and meet licensure requirements within the required timeframe.
Follow CVS pharmacy workflow and process prescriptions, including translating SIG codes, selecting products, counting and measuring drugs, handling vials and bottles, and labeling prescriptions.
Resolve third-party rejections, complete manual claim forms, and perform prescription pick-up procedures according to policy.
Access and manage information using the workstation and maintain inventory levels through replenishment practices and inventory procedures.
Assist with putting away drug orders, except CII drugs, as permitted by law.
Deliver additional health care services as allowed by state regulation, individual certification, and pharmacy leadership, including point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist in dispensing drugs, reviewing prescriptions, and monitoring compliance.
Under direct pharmacist supervision, offer counseling and refer customers to the pharmacist when necessary, field appropriate medical questions, communicate with health care professionals, and obtain relevant medical history when applicable.
Practice and develop pharmacist duties as permitted by law.
Communicate with field management and corporate teams as needed and participate in required store operational meetings.
Help maintain a clean, organized, and professional pharmacy department and support scheduling according to business needs and workflow.
Coordinate or implement training and development for Pharmacy Support Staff, recognize colleagues, and celebrate successes.
Support the Pharmacy Manager in motivating, inspiring, and developing Pharmacy Support Staff, including balancing assignments to use strengths and address development needs.
Identify business opportunities and solutions, help implement them, and lead the team toward specified goals and improved performance.
Adapt to change, collaborate with others, align colleagues around the company’s purpose, and foster a caring and energetic team culture.
Complete all required training programs and additional tasks directed by a supervisor or manager.