Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Cape Girardeau, MO

About The Position

The International Pharmacy Intern is a Non-US Accredited Foreign Graduate who completes required U.S. pharmacy internship hours under the direct supervision of a licensed pharmacist. After passing the FPGEE and TOEFL, eligible candidates may apply to complete a mixed-modality learning plan and curated learning experience that builds on their pharmacy education. The internship must be completed within 18 months. Within 120 days after completing the required U.S. internship hours, the colleague is expected to complete and pass the required pharmacist licensure exams and processes. Failure to meet these requirements results in removal from the role and separation of employment. The role supports a safe and effective retail pharmacy environment, including patient safety, professional practice, regulatory compliance, quality assurance, customer service, inventory management, and workflow management, excluding final prescription verification. Under pharmacist supervision, the intern processes prescriptions, assists customers and patients, supports patient-care programs and pharmacy operations, and contributes to the training and development of pharmacy support staff. The role also requires regular and predictable attendance, including nights and weekends, and the ability to lift and exert up to 20 pounds occasionally and up to 10 pounds frequently. The typical pay range is $30.00–$42.00. This full-time position is eligible for a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, subject to eligibility.

Requirements

Foreign graduate of a non-U.S.-accredited college or school of pharmacy before beginning the CVS training program.
High school diploma or GED and a doctorate (PharmD) or equivalent pharmacist degree from a non-U.S.-accredited pharmacy school.
Active Pharmacy Intern license in the state where the district is located.
Pass the FPGEE and TOEFL to be eligible to apply for the role.
Obtain pharmacist licensure in the state where the position is based within 120 days after completing required U.S. internship hours.
Complete required U.S. internship hours within 18 months.
Strong communication and presentation skills.
Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training and obtain required licensure within the applicable guidelines.
Ability to lift and exert up to 20 pounds occasionally, up to 10 pounds frequently, and negligible force regularly, including overhead lifting.

Nice To Haves

Eligibility to immunize; immunization is expected once state regulations are met.
Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
Three to five years of related work experience is preferred.

Responsibilities

Provide courteous, professional customer service in the store and at the drive-through; answer questions, handle telephone calls, and seek solutions to maximize customer satisfaction.
Maintain customer and patient confidentiality in accordance with HIPAA, company standards, and applicable laws and regulations.
Follow CVS policies, standard operating procedures, and federal and state requirements, including meeting state and federal licensure requirements within the applicable timeframe.
Process prescriptions, including interpreting SIG codes, selecting products, counting and measuring medications, preparing containers, and labeling prescriptions.
Resolve third-party rejections and complete manual claim forms when needed.
Perform prescription pick-up procedures in accordance with CVS policies and procedures.
Access, enter, and retrieve information using the pharmacy workstation.
Maintain inventory and replenishment using applicable reports and procedures, and assist with putting away drug orders as permitted by law, excluding CII orders.
Provide additional health care services as permitted by state regulation, individual certification, and pharmacy leadership, such as point-of-care or swab-and-send testing and immunization preparation or delivery.
Support the supervising pharmacist with dispensing, prescription review, and compliance monitoring; offer counseling and refer customers to the pharmacist when appropriate.
Communicate with health care professionals and, when applicable, obtain relevant medical history to support appropriate care.
Support pharmacy leadership in staff motivation, development, scheduling, and workflow; coordinate or implement training for pharmacy support staff.
Participate in required store operational meetings and communicate with field management and corporate as needed.
Help maintain a clean, organized, professional pharmacy department and recognize colleagues and celebrate successes.
Complete all required training programs and additional tasks assigned by a supervisor or manager.
Adopt and support patient-care programs and identify opportunities and solutions to improve pharmacy growth and performance.
Demonstrate empathy, collaboration, adaptability, and a team culture focused on patient and customer care.