Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•South Boston, VA

8d•Onsite

About The Position

CVS Health’s US Non-Accredited Foreign Graduate training program gives foreign pharmacy graduates who have passed the FPGEE and TOEFL the opportunity to complete required US internship hours and apply their pharmacy education in practice. Under a preceptor’s direction, interns follow a mixed-modality learning plan, gain hands-on experience with pharmacy practice and patient care, build business acumen, and develop leadership skills. Interns must complete the internship within 18 months and be prepared to complete and pass all required pharmacist licensure exams and processes within 120 days after completing their internship hours. Failure to meet these timelines or obtain licensure as prescribed will result in separation of employment. In CVS Retail pharmacies, the intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately, while providing caring service to patients. The role involves learning and following standard operating procedures and pharmacy workflow, communicating effectively, and contributing to a safe, inclusive, and engaging team environment. Depending on state law and required training, the intern may also support immunizations and other patient health care services.

Requirements

Graduate of a non-US-accredited college or school of pharmacy before beginning the CVS US Non-Accredited Foreign Graduate Training Program.
FPGEC certification.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing US intern hours.
Complete required US internship hours within 18 months.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Ability to concentrate, pivot quickly between tasks, and confirm prescription information and label accuracy.
Ability to provide friendly customer service, understand patients’ reactions, and respond appropriately.
Verbal and written communication skills, including active listening and accurately conveying detailed instructions.
Mathematical reasoning skills sufficient to calculate quantities, days’ supply, and bottle counts for prescriptions.
Problem-resolution skills and judgment when choosing among possible responses to challenging patient or colleague interactions.
Ability to attend work regularly and predictably, including nights and weekends, and complete required training on time.
Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; adjust equipment precisely; stoop and bend; and maintain close visual acuity.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
Ability to communicate spoken information clearly and receive detailed information orally.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability to become immunization certified and strive to provide patient immunizations once state requirements are met.
Ability to work at the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Offer counseling, field medical questions, and obtain patient medical history when appropriate under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where permitted by state law.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek feedback and opportunities to expand clinical and technical knowledge, and contribute to a high-performing team with a growth mindset.
Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market to cover shifts when needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where permitted and supported by required training and certification.
Where permitted, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccination questions to the pharmacist on duty, monitor and respond to adverse reactions, report events as required, and collect, track, and document patient information.
Meet regular and predictable attendance requirements, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a supervisor or manager.