Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Frederick, MD

8d•Onsite

About The Position

CVS Health’s US Non-Accredited Foreign Graduate program gives eligible foreign pharmacy graduates the opportunity to complete required US internship hours and apply pharmacy-school learning in retail practice in preparation for a Pharmacist role. After passing the FPGEE and TOEFL, interns follow a mixed-modality learning plan under the direction of a preceptor, including hands-on experience, a training roadmap, Key Learning Experiences, and time with district leaders. The program develops pharmacy practice and patient-care knowledge, business acumen, and leadership skills. Interns must complete their internship within 18 months and are expected to complete and pass required pharmacist licensure exams and processes within 120 days after completing their US internship hours. In CVS retail pharmacies, the intern supports pharmacy operations and helps ensure prescriptions are filled promptly, safely, and accurately while providing caring patient service. The role involves following standard operating procedures and pharmacy workflow, communicating effectively, and contributing to a safe, inclusive team culture. Interns may support additional patient-care services, including immunizations, point-of-care testing, and offsite clinics, when legally permitted and appropriately trained. Where permitted, interns may also pursue Technician Immunizer status and support vaccine preparation and administration.

Requirements

Graduate of a non-US-accredited college or school of pharmacy before beginning the CVS US Non-Accredited Foreign Graduate Training Program.
FPGEC certification.
Pharmacist licensure in the state where the position is based within 120 days after completing required US intern hours; failure to complete internship hours within 18 months or obtain licensure as prescribed will result in separation of employment.
Possess or be in the process of obtaining valid intern and/or technician licensure as required.
Ability to concentrate, shift quickly between tasks, and confirm prescription information and label accuracy.
Customer-service and teamwork skills, including the ability to help people in a friendly manner and respond appropriately to patient reactions.
Verbal and written communication skills, including active listening and conveying or receiving detailed information accurately.
Mathematical reasoning skills sufficient to calculate quantities, days’ supply, and the number of bottles required for prescriptions.
Problem-resolution skills to identify challenging patient or colleague interactions and select an appropriate course of action.
Ability to be mobile and remain upright for extended periods; lift, scan, and bag items; reach, stretch, and stoop; perform repetitive finger movements and precision tasks; and maintain close visual acuity.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.

Nice To Haves

At least 1 year of related work experience in pharmacy, retail, medical, or customer service.
Ability and willingness to become immunization certified and provide patient immunizations once state requirements are met.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency with Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures at pharmacy workstations to support pharmacists and technicians in managing and improving patient health.
Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off areas to support safe and accurate prescription fulfillment.
Provide positive patient experiences with empathy and genuine care, including serving patients in person and by phone, offering immunizations and other services where appropriate, and resolving or escalating patient problems.
Offer counseling, field medical questions, and gather patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulations.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Seek feedback and opportunities to expand clinical and technical knowledge, contribute to a high-performing team, and support a growth mindset.
Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where permitted by law and supported by required training and certification.
Where permissible, complete licensing and training requirements for Technician Immunizer status; educate patients about vaccines, refer vaccine questions to the pharmacist on duty, monitor and respond to adverse reactions, report adverse events as required, and collect, track, and document patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within designated timeframes.
Perform other tasks as directed by a supervisor or manager.