Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Robbinsdale, MN

8d•$30 - $42•Onsite

About The Position

CVS Health’s US Non-Accredited Foreign Graduate program gives foreign pharmacy graduates the opportunity to complete required US internship hours and apply their pharmacy education in retail practice. After passing the FPGEE and TOEFL, graduates complete a mixed-modality learning plan under the direction of a preceptor, supported by hands-on experience, a training roadmap, Key Learning Experiences, and time with district leaders. Participants develop pharmacy practice, patient care, business, and leadership skills in preparation for a Pharmacist role. They must complete the internship within 18 months and complete the required pharmacist licensure exams and processes within 120 days after finishing the required US internship hours. In a CVS retail pharmacy, the intern supports pharmacy operations and patient care by helping ensure prescriptions are filled promptly, safely, and accurately, and by providing caring service. The role follows pharmacy workflows, company procedures, applicable laws and regulations, and professional and ethical standards. Interns learn to work as part of the pharmacy team, communicate effectively, contribute to a safe and inclusive culture, and respond to patient needs under the direct supervision of a licensed pharmacist where required. The position requires regular and predictable attendance, including nights and weekends, and flexibility to meet scheduling and business needs. The intern may voluntarily travel to other stores in the market for shifts as needed. Where permitted by law and supported by required training and certification, the role may also involve immunizations, point-of-care testing, and offsite clinics. This full-time position is eligible for a comprehensive benefits package, subject to eligibility.

Requirements

Graduate from a non-US-accredited college or school of pharmacy before beginning the CVS US Non-Accredited Foreign Graduate Training Program.
FPGEC certification.
Obtain pharmacist licensure in the state where the position is based within 120 days of completing US intern hours; failure to complete required internship hours within 18 months or obtain licensure as prescribed will result in separation of employment.
Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within the designated timeframe.
Ability to concentrate on tasks, pivot quickly between tasks, and confirm prescription information and label accuracy.
Customer-service and team orientation, including helping people in a friendly manner and responding appropriately to patients’ reactions.
Verbal and written communication skills, including active listening and accurate exchange of information with patients and colleagues.
Ability to use mathematics to solve prescription-dispensing problems, including calculating quantities and days’ supply.
Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead and in multiple directions; perform repetitive finger movements; make precise adjustments to machines; stoop and bend to move items; and perform close-visual-acuity tasks.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
Ability to communicate detailed or important instructions verbally and receive detailed information through oral communication.

Nice To Haves

At least 1 year of related work experience in a pharmacy, retail, medical, or customer-service setting.
Ability to become immunization certified; once state requirements are met, graduates should strive to provide patient immunizations.
Ability to work in the home store and at other locations across the market to meet business needs.
Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

Follow company standard operating procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
Create positive patient experiences by showing empathy and genuine care, serving patients at pick-up, drive-thru, and over the phone, offering immunizations and other services, and resolving or escalating patient concerns.
Offer counseling, answer medical questions, and obtain patient medical history when appropriate and under the direct supervision of a licensed pharmacist.
Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
Remain flexible for scheduling and business needs and voluntarily travel to other stores in the market for shifts when needed.
Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics, where permitted and supported by required training and certification.
Where permissible, complete additional licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
Monitor for and respond to adverse reactions and report events as required by public health requirements.
Review and collect patient information and track and document information for applicable patients.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform any additional tasks as directed by a supervisor or manager.