International Operations Coordinator

Traffic Tech Inc.•Chicago, IL

8d•Onsite

About The Position

Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With 30 offices throughout the United States, Canada, Mexico and China, the company offers progressive & efficient solutions for moving freight by land, sea, and air. Our platform, corporate culture, and “hardest working Team in transport” have made us an industry leader. We believe that inspiring our employees and providing opportunities for growth translates into better service for our clients. Every Traffic Tech employee is personally invested in delivering the most innovative, efficient, and cost-effective solutions available. We are looking for an organized and motivated International Operations Coordinator who shares this commitment to excellence and will play an important role in supporting international import shipments from origin through final delivery, ensuring our clients receive the reliable and efficient service they have come to expect from Traffic Tech.

Requirements

Strong communication and organizational skills
Detail-oriented and comfortable managing multiple priorities
Willingness to learn international shipping and logistics
Basic Microsoft Outlook and Excel skills

Nice To Haves

Previous office, customer service, logistics, or administrative experience is a plus
No freight forwarding experience required; training will be provided

Responsibilities

Coordinate air and ocean import shipments
Communicate with customers, carriers, overseas agents, customs brokers, and trucking companies
Track shipments and provide timely status updates
Review and organize shipping documents
Assist with customs clearance and delivery coordination
Enter shipment information and maintain accurate files
Help resolve shipment delays or operational issues
Prepare billing and review shipment costs
Provide strong customer service and support the operations team