International Membership Coordinator

ASCO•Alexandria, VA
•$30 - $39•Hybrid

About The Position

The ASCO Association d/b/a Association for Clinical Oncology (the “Association”) is seeking an International Membership Coordinator to join its membership team. This role will manage virtual meetings across multiple time zones, support volunteer and governance activities, prepare membership and demographic reports, assist with financial processes, and collaborate across departments. The position is hybrid, based at the headquarters in Alexandria, VA, requiring the hire to reside within 75 miles and be available to work onsite approximately 2 days per week. The Association is a 501(c)(6) professional membership association representing nearly 45,000 oncology professionals, committed to conquering cancer through research, education, and the promotion of high-quality care. ASCO fosters a culture of flexibility, collaboration, customer-centricity, teamwork, and quality, known as ASCO Works – Our Way of Working.

Requirements

  • Bachelor’s Degree in business, international affairs, marketing and communications, or similar.
  • 2 years of professional experience in administrative operations, program support, data coordination, or customer/member relations.
  • Demonstrated global awareness and cultural sensitivity, with strong interpersonal and communication skills.
  • Hands-on experience with virtual meeting platforms (e.g., Zoom), including scheduling across international time zones and basic technical troubleshooting.
  • Proficiency working with Microsoft suite products.
  • Must reside within 75 miles of headquarters in Alexandria, VA.
  • Ability to work onsite approximately 2 days per week.

Nice To Haves

  • Prior experience working in a non-profit, professional association, or membership-driven organization (especially within an international scope).
  • Familiarity with volunteer management, committee governance, or supporting advisory councils.
  • High attention to detail with the ability to handle multiple tasks, track committee action items, assist with election workflows, and compile accurate meeting summaries.
  • Strong technical aptitude with the ability to quickly adapt to and utilize new software, database systems, and administrative technology tools.
  • Strong communication skills, including written, with the ability to build professional rapport and adapt messaging appropriately when interacting with diverse international audiences and internal stakeholders.
  • Cultural sensitivity and respect for global perspectives, with an ability to engage thoughtfully with volunteers and members from varied cultural backgrounds.
  • Effective time management and prioritization skills to manage a high volume of routine tasks independently and meet established deadlines in a fast-paced environment.
  • A strong customer service orientation focused on proactively supporting member needs, responding to inquiries, and delivering reliable operational follow-through.

Responsibilities

  • Manage complex scheduling and virtual meeting operations across multiple time zones, applying strong technical troubleshooting skills (e.g., Zoom proficiency) and cultural awareness to ensure seamless, professional experiences for international stakeholders.
  • Utilize strong data management and analytical abilities to extract and organize data from internal systems, collaborating directly with the Program Administrator and Director to deliver critical demographic and membership reports that drive global recruitment and retention strategies.
  • Partner closely with the Finance department to support payment processing, reconcile invoices, and maintain accurate, compliant financial records for the Regional Council team.
  • Execute critical administrative duties—such as compiling accurate meeting minutes and coordinating committee chair elections—while working collectively with the volunteer management team to maintain and share up-to-date volunteer rosters.
  • Demonstrate adaptability and a team-first mindset by providing reliable backup logistical support for the Member Services Department, managing the packing and receiving of shipments to and from ASCO Headquarters to ensure continuous departmental efficiency.
  • Travel to support member recruitment and retention efforts at domestic oncology meetings.

Benefits

  • Competitive and comprehensive total rewards package
  • Market-based pay, tied to performance and aligned with core values
  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401(k) with generous contribution (7.5% Employer Contribution)
  • Health and wellness benefits
  • Family forming benefits
  • Education support program
  • Generous leave
  • Open Leave Policy
  • Paid Family Leave
  • 13 Paid Holidays per Calendar Year
  • Staff Appreciation Days
  • Employee Assistance Program
  • Fertility and Family Forming
  • Healthcare Concierge
  • Flexible Spending Account(s)
  • Healthcare Savings Account
  • Disability and Life Insurance
  • Hybrid Work Environment
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