International Logistics Coordinator

ZOLL Medical•Wilmington, NC

3d•Remote

About The Position

The International Logistics Coordinator has a key role in managing overall satisfaction of International Warehouses, Business Partners and End Customers. Assist in handling and arranging various aspects of international shipments from inception, documentation, shipment, distribution and AES filing according to customer requirements. Process shipping paperwork ensuring timely and accurate delivery and compliance with all regulations regarding US Customs and DOT regulations. Support the international team by creating the documentation required to move medical devices around the world. Provide resolution to complex issues to provide a best in class customer experience. Liaison between ZOLL, freight forwarders and parcel carriers to ensure timely delivery of ZOLL products to ZOLL’s BPs and end customers. Work in conjunction with the Global Trade Compliance team to ensure the shipments follow the stringent guidelines of export regulations.

Requirements

High School Diploma or equivalent required
3+ plus years’ experience in international shipping and documentation required
Certification for the transport of lithium batteries with IATA, IMDG & DOT regulations
Proficiency in basic computer applications including MS Word, Excel, Outlook email, Internet search capability, adobe acrobat.
Must be capable and willing to learn and master new computer skills and programs.
The ability to multi-task and prioritize high volume workload in a fast paced environment.
Detail oriented, strong organizational skills, strong sense of urgency, and the ability to work with strict deadlines.
Strong customer focus and interpersonal skills are necessary to communicate effectively and interact with all customers and business partners worldwide
Ability to work cross functionally internally and with international business partners.
Must be a team player with strong interpersonal and analytical skills.
Ability to cross train between international territories, providing accurate documentation, including, but not limited to, Commercial invoices, Proforma invoices, Shippers letters of instruction, Certificates of origin, Export compliance documents, Letters of credit, Cash against documents, battery statements, Dangerous goods declarations

Nice To Haves

College graduate preferred
Experience with Oracle is preferred.
Knowledge of world geography and global socio-economic conditions a plus.

Responsibilities

Support the international team by creating the documentation required to move medical devices around the world.
Provide resolution to complex issues to provide a best in class customer experience.
Liaison between ZOLL, freight forwarders and parcel carriers to ensure timely delivery of ZOLL products to ZOLL’s BPs and end customers.
Work in conjunction with the Global Trade Compliance team to ensure the shipments follow the stringent guidelines of export regulations.
Process shipping paperwork ensuring timely and accurate delivery and compliance with all regulations regarding US Customs and DOT regulations.
Assist in handling and arranging various aspects of international shipments from inception, documentation, shipment, distribution and AES filing according to customer requirements.