International Compliance Team Lead

Hytorc•South Hackensack, NJ

About The Position

The International Compliance Team Lead coordinates quality, calibration, and compliance activities across HYTORC international offices, service centers, and calibration locations. This role is the primary liaison between the corporate Compliance team and international locations, promoting consistent application of HYTORC requirements, particularly ISO/IEC 17025, calibration processes, technician competency, and related compliance requirements, while also supporting ISO 9001. The position standardizes compliance and calibration practices, coordinates audits and proficiency testing, tracks corrective actions, supports technician qualification and authorization, and oversees international compliance with the Master Tool Control and Calibration Program. It works cross-functionally to resolve compliance issues, fulfill customer documentation requests, and report compliance status and improvement opportunities to the Quality Compliance Manager and international leadership. The role is primarily office-based, with periodic visits to operational locations and domestic and international travel of up to approximately 50%. Flexibility to support teams across global time zones is required.

Requirements

Five or more years of experience in quality systems, compliance, calibration, certification, manufacturing, or service operations.
Working knowledge of ISO 9001.
Experience coordinating activities across multiple facilities and international locations.
Strong organization, project-management, follow-up, and accountability skills.
Strong written and verbal communication skills, including the ability to work effectively across cultures, time zones, and organizational levels.
Ability to periodically adjust working hours to support international teams across multiple time zones, including early-morning or evening meetings as business needs require.
Knowledge of audit preparation, corrective-action follow-through, process standardization, and compliance recordkeeping.
Ability to analyze recurring issues, solve problems, recommend improvements, and escalate significant concerns.
Proficiency with Microsoft Office, reporting tools, document-management systems, and compliance-tracking systems.
Ability and willingness to travel domestically and internationally up to approximately 50% based on business needs.
Ability to use a computer and standard office equipment, communicate frequently, and review detailed records for extended periods.
Ability to travel as required and move through office, service-center, and calibration-laboratory environments.

Nice To Haves

Bachelor's degree in quality, engineering, business, operations, or a related field; equivalent relevant experience may be considered.
Working knowledge of ISO/IEC 17025 and calibration laboratory requirements.
Experience with torque, mechanical, electrical, temperature, humidity, dimensional, or other physical calibration disciplines.
Experience coordinating quality, calibration, compliance, or related technical activities across multiple facilities; experience supporting international locations is strongly preferred.
Familiarity with calibration certificates, measurement traceability, proficiency testing, and technician qualification requirements.
Additional language skills.

Responsibilities

Serve as the primary compliance contact between the corporate Compliance team and HYTORC international offices and locations.
Coordinate international ISO/IEC 17025 and calibration compliance activities, support ISO 9001 requirements, and communicate corporate quality requirements to international teams.
Standardize compliance, calibration, certification, document-control, and recordkeeping practices across international locations.
Maintain an international compliance calendar for audits, certifications, calibration activities, proficiency testing, training, and required submissions.
Coordinate internal, customer, certification-body, and accreditation audits; support audit preparation and ensure required evidence is available.
Track audit findings, nonconformances, corrective actions, and improvement activities through closure, escalating overdue or significant concerns.
Coordinate and support proficiency testing, interlaboratory comparisons, technician training and development, qualification, competency assessment, and authorization requirements across international locations.
Coordinate certificate requirements and verify certificates are accurate, traceable, and properly controlled.
Oversee international compliance with the Master Tool Control and Calibration Program, including registration, location, calibration status, maintenance, traceability, and records.
Support international calibration operations to ensure technicians follow established calibration procedures, equipment-control requirements, measurement and traceability requirements, and applicable ISO/IEC 17025 standards.
Verify international locations use current procedures, forms, work instructions, and technical requirements; support implementation of new and revised procedures.
Partner with Quality, Engineering, Service, Training, IT, and other departments to resolve compliance issues and support customer compliance-documentation requests.
Prepare compliance reports and dashboards, identify recurring issues, recommend improvements, and provide routine status updates to the Quality Compliance Manager and international leadership.