Internal Sales Manager

Kodland
$900 - $1,400Remote

About The Position

We are an international online programming school for children and young people. We teach in over 40 countries, our community counts more than 30,000 students, and our team is made up of over 700 professional tutors. Our goal is to provide young people with the most in-demand digital skills and show them how a computer can become a powerful tool for development, creativity, and their future career. Kodland is growing dynamically and expanding into new markets around the world.

Requirements

  • Native or fluent Italian (spoken and written) — mandatory
  • English B2+ for internal communication
  • From 6 months of experience in EdTech, SaaS, Customer Success, Account Management, B2C Sales, Telemarketing, Retention, or similar consultative sales roles
  • Strong CRM skills (HubSpot, Salesforce, or similar), objection handling, and closing techniques

Nice To Haves

  • Experience working remotely in an international environment
  • Comfortable working in a fast-paced, KPI-driven environment

Responsibilities

  • Manage a portfolio of existing customers throughout their learning journey, ensuring high engagement and long-term retention
  • Conduct outbound sales and retention activities via phone, WhatsApp, email, and CRM to renew learning packages
  • Build strong relationships with customers, understand their goals, and recommend the right learning solutions
  • Negotiate offers, prepare personalized proposals, and close renewals, upsells, and reactivations
  • Maintain accurate CRM records and collaborate with Customer Success, Teaching Operations, and Finance teams

Benefits

  • Fixed monthly payment of €900 + performance-based commission (up to 6% on revenue tiers)
  • Typical total monthly compensation: €950–1,400 — top performers earn more
  • Remote-first, international team culture
  • Growth opportunities: training and support from day one
  • Be part of a mission that's changing how children learn
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