Internal Practice Management Consultant

Royal Bank of CanadaMinneapolis, MN
$55,000 - $95,000Onsite

About The Position

The Internal Practice Management & Teams Consultant provides critical operational, content, and event support to the Practice Management & Teams (PM&T) group. Serving as the initial point of contact for the field, this role manages incoming inquiries, administers assessments, and ensures seamless service delivery of department resources. Beyond core administration, this position is focused on event logistics and support, content development and organization, and initiative tracking. This position will design digital and print materials, coordinate regional workshops, and provide episodic coaching support and follow-up to financial advisors and their teams. This fast-paced role requires flexibility and the ability to balance multiple priorities under tight deadlines.

Requirements

  • Bachelor’s degree in communications, business administration, hospitality, event management, marketing, or related field.
  • 2–4+ years corporate work experience
  • Superior interpersonal skills, including relationship-building with all levels of employees.
  • Exceptional written and verbal communication skills, including strong proofreading and copywriting capabilities.
  • Meticulous attention to detail to handle simultaneous moving parts and tight deadlines.
  • Advanced knowledge of Microsoft PowerPoint, Word, Excel, and Outlook.

Nice To Haves

  • Proficiency with Salesforce.
  • Proficiency with business analytics, client segmentation, and tracking tools.
  • Experience working within the financial services sector.
  • Proficiency with graphic design platforms (such as Adobe Creative Cloud, Canva, or similar visual layout tools).
  • Familiarity running virtual and hybrid meeting software and troubleshooting digital complications.
  • Ability to collect and analyze metrics to produce data-driven insights to increase impact and enhance future strategies.

Responsibilities

  • Act as the primary point of contact for incoming inquiries, routing requests and connecting field members with PM&T resources.
  • Manage and administer behavioral and team-performance assessments for field teams.
  • Participate in episodic or short-term coaching engagement support for financial advisors and their teams.
  • Produce visually compelling workshop materials, digital resources, infographics, handouts, and workbooks using modern layout tools.
  • Develop high-impact PowerPoint presentations and agendas for executive and field audiences.
  • Format and update existing team content to ensure all templates and resources are modern, professional, and brand compliant.
  • Draft and distribute multi-platform internal communications, digital invitations, follow-up materials, and program updates to boost engagement.
  • Manage department calendars, maintain active distribution lists, track vendor billing, and monitor key project initiatives.
  • Participate in internal team projects to streamline operations and enhance service quality.
  • Coordinate, execute, and track regional in-person and virtual workshops, conferences, and programs.
  • Build event registration websites, maintain attendee lists, and schedule/host virtual sessions via Webex.
  • Coordinate AV setup, room layouts, and catering coordination.

Benefits

  • competitive compensation
  • flexible benefits
  • 401(k) program with company-matching contributions
  • health, dental, vision, life, disability insurance
  • paid-time off
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • Opportunities to do challenging work.
  • Opportunities to build close relationships with clients.
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