Internal Consultant

Beth Israel Lahey Health • Boston, MA

1d

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Internal Consultant demonstrates leadership, communication, mentoring, empowerment, and resource management for specific responsibilities and projects as assigned.

Requirements

• Bachelor's degree required.
• 8-10 years related work experience required.
• Excellent problem assessment and problem management skills.
• Excellent organizational and time management skills.
• Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications.
• May produce complex documents, perform analysis and maintain databases.

Nice To Haves

• Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
• Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.
• Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
• Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
• Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
• Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.
• Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
• Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.

Responsibilities

• Creates, organizes and manages goals and objectives that align with strategic goals of the department and NEBH and are within the established financial boundaries of the department.
• Obtains a thorough knowledge and understanding of established policies and procedures to effectively translate operational plans into methods and processes.
• Work departments and other Medical staff to analyze current state, define requirements, and re-engineer processes as appropriate.

Benefits

• The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
• As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.
• Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level