Internal Patient Transporter

Children's Hospital of Philadelphia•Philadelphia, PA

4d•$17 - $22

About The Position

The Patient Transporter supports the safe, timely, and compassionate movement of patients throughout the hospital, including between inpatient units, procedural areas, diagnostic services, and discharge locations. The role also transports essential non-patient items and equipment. Patient Transporters provide a welcoming and reassuring presence for patients and families, help reduce anxiety during transitions of care, demonstrate CHOP ICARE values, maintain a high level of service, and collaborate with clinical and operational teams to support hospital flow. The schedule is Monday through Friday, 9:00 a.m. to 1:30 p.m. This is a part-time position. Employees with patient-facing responsibilities or who work in patient care buildings must receive an annual influenza vaccine as a condition of employment.

Requirements

High school diploma or GED.
Excellent interpersonal and communication skills.
Ability to safely maneuver transport equipment and assist with patient mobility.
Ability to prioritize and complete duties in a timely and organized manner.
Ability to perform work according to CHOP policies, procedures, and safety standards.
Ability to work with or without supervision.
Ability to learn new systems and engage with a patient medical record system.
Ability to serve as a champion of CHOP ICARE values.

Nice To Haves

At least one year of experience in a customer service or patient-facing role.
At least one year of experience in a healthcare or transport setting.

Responsibilities

Safely transport patients of all ages using wheelchairs, stretchers, cribs, and specialty equipment.
Assist with patient transfers under the direction of clinical staff.
Escort discharged patients to designated pickup locations, including entrances and parking areas.
Communicate clearly and supportively with patients and families during transport.
Follow infection-prevention and equipment-cleaning protocols.
Transport non-patient items and equipment as needed to support operational flow.
Deliver equipment in a timely manner to support clinical flow.
Keep transport equipment clean and safe, and promptly report issues.
Prioritize assignments to ensure the timely movement of patients and materials.
Collaborate with clinical teams, environmental services, security, and other departments to support safe patient flow.
Cross-cover as needed and perform other duties supporting departmental operations.
Use the Epic system to communicate with clinical partners, track transportation tasks, and support patients.