Internal Legal Specialist (Garnishments)

Encore Capital Group•Troy, MI

12d•Onsite

About The Position

The Internal Legal Specialist (Garnishments) is seeking a detail-oriented and motivated individual to join our PJR - Legal Operations team. This entry-level role is responsible for supporting operations by reviewing garnishment tasks to ensure accounts are properly handled, made payable, and released. The ideal candidate will thrive in a goal-driven environment and contribute to maintaining a clean inventory, handling legal documentation, and improving operational workflows.

Requirements

High School Diploma or GED
1-2 Years customer service or clerical experience
Experience with data entry
Strong attention to detail and organizational skills.
Fundamental reading comprehension and basic math skills
Ability to manage multiple tasks and prioritize effectively.
Comfortable with repetitive tasks and understands the importance of consistency.
Basic understanding of legal terminology and document handling.
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, OneNote, SharePoint).
Clear and professional written and verbal communication.
Ability to work independently and collaboratively.
Reliable and consistent in meeting deadlines and maintaining quality standards.
Willingness to learn and adapt to evolving processes and systems.
Comfortable working in a fast-paced, goal-driven environment.
Takes full responsibility for assigned tasks and follows through to completion.

Nice To Haves

Legal Collections experience
Prior experience working in the legal field
E-Filing experience

Responsibilities

Read, review, and file legal documents, this includes, garnishments, releases and turnover orders.
Review account-level details and execute assigned tasks efficiently and accurately within established timelines for garnishment accounts.
Maintain a clean and organized inventory by clearing backlogs and ensuring timely updates.
Monitor account quality and ensure compliance with internal standards.
Partner with operations leadership, team members, paralegals, and attorneys to meet monthly production goals.
Identify and resolve issues through problem-solving and collaboration.
Contribute to process improvement efforts and assist in writing Standard Operating Procedures (SOPs).
Perform other duties as assigned.