Intern - Internal Documentation & Billing Auditor

Mary Free Bed Rehabilitation Hospital • Grand Rapids, MI

3d

About The Position

The Internal Documentation and Billing Auditor Intern supports efforts to ensure accurate provider documentation, compliant coding and billing practices, and effective revenue cycle operations across the Mary Free Bed system. Working closely with the Compliance Officer and key stakeholders, the intern gains practical experience across healthcare administration, compliance, finance, clinical operations, and regulatory oversight.

The intern participates in audits, monitoring activities, data analysis, and process improvement initiatives. They evaluate provider documentation and billing practices against organizational policies, payer requirements, coding standards, and applicable federal and state regulations. The role also supports efforts to strengthen internal controls, improve documentation accuracy, reduce compliance risk, and promote appropriate reimbursement.

The internship provides exposure to healthcare governance, revenue integrity, operational decision-making, and collaboration with providers, clinical leaders, revenue cycle professionals, and administrative leadership. It is designed to build a foundational understanding of healthcare compliance and administration, as well as skills in critical thinking, data analysis, communication, and performance improvement. The intern reports directly to the Compliance Officer and is supervised.

The internship is scheduled for 20–40 hours per week over a 16-week period. Actual hours and duration are determined when the position is awarded. The intern supervisor will work with each intern to avoid conflicts with academic participation in classes. Interns receive formal evaluations midway through and at the end of the internship in relation to their learning goals. Mary Free Bed may work with the intern’s academic institution to determine whether academic credit can be earned, but academic credit is not required.

Requirements

• Strong analytical and problem-solving skills, including the ability to review data, identify trends, and draw conclusions.
• Effective written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive information in accordance with HIPAA and organizational policies.
• Strong organizational skills and ability to manage multiple assignments and meet deadlines.
• Proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Ability to work independently and collaborate effectively with interdisciplinary teams.
• Demonstrated attention to detail and commitment to accuracy.
• Availability for 20–40 hours per week over a 16-week period, with the final hours and duration determined when the position is awarded.

Nice To Haves

• Pursuing a degree in Healthcare Administration, Health Services Administration, Public Health, Business Administration, or a related field.
• Completion of coursework related to healthcare systems, healthcare finance, healthcare law, compliance, health policy, reimbursement, or healthcare operations.

Responsibilities

• Support organizational efforts to ensure accurate provider documentation, compliant coding and billing practices, and effective revenue cycle operations.
• Participate in audits, monitoring activities, data analysis, and process improvement initiatives.
• Evaluate provider documentation and billing practices for alignment with organizational policies, payer requirements, coding standards, and applicable federal and state regulations.
• Assist in identifying opportunities to strengthen internal controls, improve documentation accuracy, reduce compliance risk, and support appropriate reimbursement.
• Promote teamwork and direct communication with co-workers, and handle confidential information discreetly and sensitively.
• Contribute to quality improvement by identifying problems and seeking solutions.
• Promote patient and family satisfaction where possible and participate in departmental efforts to monitor and report customer service.
• Follow all Mary Free Bed Rehabilitation Hospital policies and procedures.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed