Internal Communications Specialist - Supply Chain Operations

Perfetti Van Melle•Erlanger, KY

6d•Hybrid

About The Position

Perfetti Van Melle, a global leader in confectionery and chewing gum, is seeking a passionate Internal Communications Specialist to join their North America Communications team. This role will partner within the N.A. Supply Chain Operations function, focusing on understanding its culture and needs to develop and implement strategic internal communications. The specialist will serve as the key communications link embedded in the Supply Chain business, supporting its people strategies, priority programs, and daily operational communication needs. The position will tailor internal corporate communication strategies to maximize reach and engagement with plant and distribution center employees, particularly those on the shop floor, while aligning with overall company messages. The goal is to enhance employee engagement, retention, and culture building within Supply Chain operations. The role involves close collaboration with the Communications Director, Associate Manager of Internal Communications, Supply Chain senior leadership, site leadership, and HR Business Partners.

Requirements

Bachelor’s degree required in Communications, Journalism, or HR Business.
2-3 years of experience (including internships and post-college entry-level roles).
Demonstrated experience working in a corporate internal communications environment or agency experience supporting client internal communications programs.
Strong writer and editor with an eye for a story (samples requested).
Basic photography and video storytelling skills.
Canva content creation and video editing proficiency.
Proficient with MS365 Suite including Outlook, PowerPoint, SharePoint and Teams.
Highly organized and generally proficient with learning new information, skills, or software.
Must be able to travel to locations throughout NKY and Greater Cincinnati on occasion.
May need to attend events for plant shifts outside of regular business hours.

Nice To Haves

Some knowledge of HR communications is preferred.
Experience with 'shop floor' or hourly workforce communication is desired.
Manufacturing environment experience preferred.
Understanding of hourly employees and HR/benefits communications is highly desired.

Responsibilities

Serve as a day-to-day contact and partner with HRBPs and Operations/Supply Chain managers to understand needs and ensure alignment with PVM internal communication programs and company priorities.
Collaborate with Comms Director, Internal Comms Manager, and Supply Chain partners to measure and evaluate Supply Chain employee communications, cadences, approaches, and channels for continuous improvement.
Act as the 'newsroom' to identify and create content from manufacturing/Distribution Center teams (Erlanger, KY and Rockford, IL) for PVM N.A. internal communications and storytelling. Assist External PR Manager with stories having external components.
Develop the annual Supply Chain communications calendar, content, messaging, plans, and channels for Supply Chain sites' priority business and employee programs (e.g., HR announcements, Total Rewards/Benefits, learning and development, culture and engagement, employer branding/recruitment).
Assist Operations teams with content for regular Ops 'town halls' (Ops Airwaves).
Create/post digital screen corporate content and create/ensure placement of monthly paper Hump Day roundup and Weekly Chew newsletters.
Serve as a facilitator for emergency communications platform for urgent Supply Chain employee notifications.
Travel estimated up to 20% to visit Rockford, IL factory location.