Internal Communications Manager
About The Position
The Internal Communications Manager is a member of the Global Communications team and serves as a strategic partner to leaders across the organization, shaping how we connect, inform, and inspire our employees worldwide. This role goes beyond delivering messages. It’s about bringing our strategy to life through clear, purposeful, and engaging communications that help employees understand where we’re going, why it matters, and how they contribute. The Internal Communications Manager will collaborate closely with [Internal Communications leadership and] stakeholders to deliver aligned, high-impact communications that support transformation, strengthen culture, and elevate the employee experience.
Requirements
- Strategic mindset with the ability to connect communications to business priorities and outcomes
- Strong executive presence and ability to influence and advise senior stakeholders
- Curiosity and agility, paired with strong operational execution
- Proficiency with communications tools and channel strategy across digital and employee platforms
- Experience using AI, including communication-specific platforms and practical applications
- Exceptional writing, editing, and storytelling skills, with the ability to tailor messages for different audiences
- Strong project management and organizational skills, with attention to detail and ability to manage multiple priorities
- Creative thinking with a focus on clarity, simplicity, and impact
- Bachelor's degree or comparable work experience, preferably in communications
- 8+ years of experience in internal communications within a large, global organization
Nice To Haves
- Experience developing and leading integrated campaigns
- Experience leading complex organizational change projects
- Familiarity with insurance, financial services, or similarly regulated industries
- Experience leveraging integrated digital and collaboration platforms, including Microsoft 365 (SharePoint, Teams, Viva Engage, Copilot), Zoom, and Monday.com
Responsibilities
- Serve as a trusted advisor to business and functional leaders, providing strategic counsel on communications that support business priorities, culture, and transformation initiatives
- Translate complex strategies into clear, compelling narratives that resonate across diverse, global audiences and drive understanding and action
- Develop and execute integrated communications strategies and plans, aligning messaging, channels, and timing to maximize reach and impact
- Partner across Communications, Marketing, and other cross-functional teams to ensure consistency, clarity, and alignment across all channels and touchpoints
- Shape and elevate stories that connect our strategy, innovation (including AI), and people to demonstrate business impact and value
- Measure impact, using insights and data to continuously refine messaging and improve effectiveness
- Bring a continuous improvement mindset – raising the bar on clarity, creativity, and effectiveness across all deliverables
Benefits
- Benefits effective day one
- 401K Match – up to 6% dollar-for-dollar
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
