Internal Communications Manager
About The Position
Oak Hill is seeking a strategic and systems-oriented Internal Communications Manager to partner with departments across the organization. The goal is to ensure employees are informed, engaged, and connected to the organization, its mission, and each other. This role involves both hands-on execution and strategic development of internal communication processes, structure, and tools. The ideal candidate will enjoy storytelling and designing effective communication systems. This is a new position within the growing Communications team, reporting to the Senior Director of Communications. The role will be instrumental in executing and building the internal communications strategy, especially with the deployment of a new intranet, breaking down silos, and engaging a decentralized workforce. A significant part of the role will involve building and refining internal communication operations, including managing workflows, structuring requests, and ensuring organizational consistency. As systems mature, the focus will shift towards content, planning, and consistency.
Requirements
- 5+ years of experience in internal communications, corporate communications, or a related field.
- Experience managing projects, workflows, or cross-functional work (not just producing communications).
- Storytelling expertise; ability to craft compelling narratives that engage employees across different formats.
- Strong collaboration skills; ability to build meaningful relationships with leaders and employees at all levels.
- Intranet experience, including strategy and hands-on management.
- Experience within a Microsoft ecosystem (SharePoint, Teams, etc.) and with building an intranet from scratch is preferred.
- Excellent organizational and judgment skills; ability to juggle multiple projects, meet deadlines, and adapt to shifting priorities.
- A bachelor's degree in Communications, Journalism, Marketing, or a related field.
Nice To Haves
- Experience building an intranet from scratch.
- Experience within a Microsoft ecosystem (SharePoint, Teams, etc.).
Responsibilities
- Build, deploy, and manage the intranet (SharePoint) for Oak Hill and its affiliates, ensuring it remains an organized, useful, and engaging resource.
- Build and manage a content pipeline, actively working with teams to surface information and stories, and establishing consistent methods for sharing this information.
- Help design and implement workflows for internal communications, including request submission, prioritization, and execution.
- Develop clear and effective content that addresses employee needs and interests.
- Shape and maintain a strategic internal communications calendar aligned with key announcements, initiatives, and employee deadlines.
- Partner with departments and leadership to transform information into usable communication.
- Manage the internal communications workflow from intake through execution, clarifying requests, setting expectations, and ensuring follow-through.
- Monitor and measure the effectiveness of internal communications through feedback and data analysis, and adjust the approach over time.
Benefits
- Hybrid work model
- Affordable medical, dental, vision insurance
- 403(b) retirement plan with a 9.5% company contribution
- Free long-term disability insurance
- Life insurance options
- Generous time off (4 weeks paid vacation, personal days, sick time, 12 paid holidays)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
