Internal Communications, Lead (Individual Contributor)

Motive

5d•$160,000 - $190,000•Remote

About The Position

Motive is seeking an Internal Communications Lead, an individual contributor role, to manage how the company informs, aligns, and inspires its employees. This position is responsible for Motive's internal narrative and communication schedule, transforming company strategy and priorities into clear and memorable messages for employees. The role will lead key internal events such as All Hands meetings, develop modern, multi-channel, and video-first storytelling, and discover innovative ways to connect employees with the company's mission, culture, and progress. Additionally, the Lead will collaborate with executives to enhance their communication style and presence, and work with Corporate Communications on sensitive issues and other high-stakes situations to ensure internal and external messaging consistency.

Requirements

10+ years of experience in internal, corporate, or executive communications, with a track record of leading internal communications at a high-growth company
Proven experience producing All Hands and other executive forums, from narrative development through live or recorded delivery
Hands-on experience building video communications and modern, multi-channel employee engagement programs
Strong executive presence, with experience advising and writing for C-suite leaders
Exceptional storytelling and writing skills, with the ability to translate complex or sensitive company priorities into clear, memorable messaging
Experience supporting crisis, issues, or change communications in partnership with Legal and Corporate Communications
Strong project management and cross-functional collaboration skills, with the ability to manage multiple priorities in a fast-paced environment
Bachelor's degree in Communications, Journalism, Public Relations, or a related field
Comfort using AI-enabled tools to support messaging development and communications analysis, with sound judgment around appropriate use

Nice To Haves

Advanced degree a plus

Responsibilities

Own the strategy and execution of Motive's internal communications program, ensuring employees are informed, aligned, and engaged during company updates, organizational changes, and major announcements
Lead planning, narrative, and production for All Hands and other company-wide forums, from executive talking points through delivery
Build and grow Motive's internal video communications capability, producing executive updates, milestone recaps, and storytelling content that make company priorities land with employees
Continuously find new and engaging ways to reach employees, evolving our channel mix, formats, and cadence beyond one-off announcements
Own internal channels (Slack, email, and video) and ensure messaging is precisely targeted, well-timed, and consistent across audiences
Draft and refine executive communications, including CEO and leadership messages, talking points, and briefing materials for internal moments
Partner with Corporate Communications, Legal, and People teams to develop proactive and reactive communications plans for sensitive or high-stakes announcements
Ensure internal-first alignment so employees hear key news before or alongside external audiences, and that messaging stays consistent across internal and external channels
Develop feedback and listening mechanisms (surveys, pulse checks, forums) to measure employee sentiment and communications effectiveness, and use those insights to improve programs over time
Build relationships with executives, People, and cross-functional leaders to serve as a trusted advisor on internal messaging and change communications