Internal Comms Business Partner

Fortra

About The Position

The Internal Communications Business Partner is responsible for shaping and executing the company’s internal narrative—ensuring employees are aligned, informed, and inspired by the organization’s vision, strategy, and culture. This role serves as a strategic partner to the executive leadership team, translating business priorities into clear, compelling, and consistent messaging across the enterprise. Sitting at the intersection of communications, culture, and change, this individual will drive alignment across organizational initiatives—from transformation efforts and leadership messaging to product enhancements and enablement programs. The ideal candidate brings a balance of strategic thinking, executive partnership, and hands-on execution, with a passion for building connected, high-performing, and inclusive organizations.

Requirements

8+ years of experience in internal communications, corporate communications, or related field
Proven experience developing and leading enterprise-wide communication strategies
Strong experience supporting and advising executive-level communications
Experience in complex, fast-paced, or multi-functional organizations
Exceptional writing, editing, and storytelling skills
Demonstrated ability to translate complex topics into clear, compelling messaging
Proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.

Nice To Haves

Exposure to culture, employee engagement, or I&B initiatives strongly preferred

Responsibilities

Own and evolve the company’s internal communications strategy aligned to business priorities and growth objectives
Develop and maintain a cohesive internal narrative that connects strategy, culture, and employee experience
Ensure consistency in voice, tone, and messaging across all internal communications
Serve as a strategic partner and advisor to the entire executive leadership team
Shape and deliver executive communications including town halls, company updates, leadership messaging, and key announcements
Align leadership voices to ensure clarity, authenticity, and consistency across the organization
Partner with OD and leadership to embed company values, culture, and inclusion into all communications
Design and deliver communication strategies that enhance employee engagement, connection, and belonging
Elevate key moments that matter (e.g., recognition, milestones, leadership visibility, cultural initiatives)
Lead communication strategies for org changes, transformation initiatives, and PX programs
Translate complex business changes into clear, transparent, and employee-centric messaging
Develop communication frameworks that drive understanding, adoption, and engagement—not just awareness
Support internal rollout of marketing campaigns, product launches, go-to-market strategies, and talent enablement efforts
Ensure employees are informed, equipped, and aligned to effectively represent the business
Oversee development of high-impact content across internal channels (e.g., email, VivaEngage posts, All Company Meetings, newsletters, etc)
Build compelling storytelling that reinforces company priorities and culture
Continuously optimize communication channels for effectiveness, reach, and engagement
Develop scalable playbooks, templates, and frameworks to enable consistent communication across the organization
Establish governance and standards to ensure quality and alignment in messaging
Continuously refine communication approaches based on data and organizational needs