Internal Audit Operations Analyst

Farmers Insurance•Phoenix, AZ

21h•Hybrid

About The Position

The Internal Audit Operations Analyst monitors, analyzes, and reports on Internal Audit operational processes, using knowledge of Internal Audit workflows and systems to recommend improvements in team efficiency and effectiveness. The role develops management information reporting, analyzes processes and projects, supports departmental objectives, facilitates team communications and meetings, and coordinates the department’s budget process. It also supports Internal Audit’s employee recognition program, maintains its Business Continuity Plan, and contributes to other special projects. The ideal candidate combines process auditing expertise with data analysis and technology skills to identify trends, anomalies, control gaps, and process improvement opportunities. This position operates in an open-office environment with normal workplace distractions, noise, and interruptions. The role is hybrid for employees living within 50 miles of a Farmers corporate office, with at least three days in the office and up to two days virtual each week. Applicants located more than 50 miles away may also be considered.

Requirements

High school diploma or equivalent.
Two years of planning and project management experience, preferably in a corporate or professional environment.
Advanced Excel skills, including PivotTables.
Working knowledge of Power BI for dashboards, audit trends, exception reporting, and root-cause analysis.
Experience querying or manipulating data.
Ability to work with large transaction datasets and reconcile information across systems.
Strong understanding of data quality, validation, and controls.
Ability to sit or stand for extended periods, up to a full work shift.
Ability to continuously operate a computer and use a keyboard and other office equipment for extended periods, up to a full work shift.
Ability to interpret auditory information at normal speaking levels and visually read and locate information and materials.
Ability to occasionally bend, twist, pull, stoop, reach overhead or below the knees, and move, lift, carry, and place objects weighing 0–10 pounds without assistance.

Nice To Haves

Bachelor’s degree.
Process auditing expertise.
Experience using data analytics to identify trends, anomalies, and control gaps.
Experience translating business rules into audit criteria.
Experience evaluating workflows for automation opportunities and partnering with business and technology teams on process improvements.

Responsibilities

Create, analyze, and deliver high-quality, relevant, and impactful management information reporting to Internal Audit management and staff.
Conduct analytical activities on processes and projects, and report findings that support departmental objectives.
Manage and facilitate team communications and meetings, coordinating with Internal Audit leadership to support consistent communication.
Plan and prepare monthly meetings and annual workshops, including coordinating agendas and presentation development.
Administer feedback surveys and proactively incorporate feedback into future meetings.
Coordinate and analyze the department budget, make recommendations to senior leaders, and meet monthly, quarterly, and annual deadlines.
Initiate corrective actions arising from the budget process where appropriate.
Serve as Internal Audit’s employee recognition program ambassador and administrator.
Maintain Internal Audit’s Business Continuity Plan.
Complete other special projects as assigned.