Internal Audit Operations Analyst

Farmers Insurance•East Grand Rapids, MI
•Hybrid

About The Position

The Internal Audit Operations Analyst monitors, analyzes, and reports on Internal Audit operational processes, using knowledge of Internal Audit workflows and systems to recommend improvements to team efficiency and effectiveness. The role produces management information, analyzes processes and projects, supports departmental objectives, and oversees aspects of the team’s budget and communications. The ideal candidate brings process auditing, data analytics, and technology skills to improve operational effectiveness and control quality, including using Excel to analyze large datasets and identify trends, anomalies, and control gaps. The role also supports risk-based audit approaches, translates business rules into audit criteria, assesses workflows for automation opportunities, and partners with business and technology teams on process improvements. The position is hybrid for employees living within 50 miles of a Farmers corporate office, with at least three days in the office and up to two days virtual. Applicants who live farther away may also be considered. Locations listed are Phoenix, Arizona; Grand Rapids, Michigan; and Warwick, Rhode Island.

Requirements

  • High school diploma or equivalent.
  • At least two years of planning and project management experience; corporate or professional environment experience is preferred.
  • Advanced Excel skills, including PivotTables.
  • Working knowledge of Power BI for dashboards, audit trends, exception reporting, and root-cause analysis.
  • Experience querying or manipulating data.
  • Ability to work with large transaction datasets and reconcile information across systems.
  • Strong understanding of data quality, validation, and controls.

Nice To Haves

  • Bachelor’s degree.
  • Planning and project management experience in a corporate or professional environment.
  • Experience with process auditing, advanced data analytics, and technology to improve operational effectiveness and control quality.
  • Ability to translate business rules into audit criteria, evaluate workflows for automation opportunities, and partner with business and technology teams on process improvements.

Responsibilities

  • Create, analyze, and deliver high-quality, relevant, and impactful management information reporting to Internal Audit management and staff.
  • Conduct analytical activities on processes and projects and report findings to support departmental objectives.
  • Manage and facilitate team communications and meetings.
  • Coordinate with Internal Audit leadership to ensure consistent communication within the department.
  • Plan and prepare monthly meetings and annual workshops, including coordinating agendas and presentation development.
  • Conduct feedback surveys and proactively incorporate feedback into future meetings.
  • Coordinate and analyze the department budget and make recommendations to senior leaders within monthly, quarterly, and annual deadlines.
  • Initiate corrective actions arising from the budget process where appropriate.
  • Serve as Internal Audit’s employee recognition program ambassador and administrator, as assigned.
  • Maintain Internal Audit’s Business Continuity Plan.
  • Complete other special projects as assigned.

Benefits

  • Competitive salary commensurate with experience, qualifications, and location.
  • Bonus opportunity based on company and individual performance.
  • 401(k).
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Health Savings and Flexible Spending Accounts.
  • Life insurance.
  • Paid time off.
  • Paid parental leave.
  • Tuition assistance.
  • Meaningful volunteer projects.
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