INTERNAL AFFAIRS MANAGER
About The Position
The Internal Affairs Manager oversees and conducts investigations into allegations of misconduct, corruption, or policy violations within the agency, supporting accountability, integrity, and transparency in law enforcement operations and government practices. The role involves gathering and analyzing evidence, interviewing witnesses, preparing findings and recommendations, and ensuring investigations comply with state laws, agency policies, and professional standards. The manager supervises and mentors investigators and support personnel, advises leadership on ethical conduct and accountability, and develops approaches to mitigate risks and prevent misconduct. The position is based at DOC Headquarters in North Little Rock and the DOC Central Office in Pine Bluff. All Department of Corrections positions are designated as safety-sensitive and subject to random drug testing. Medical marijuana use and possession of a medicinal marijuana card are prohibited for personnel in safety-sensitive positions under the stated policy and law.
Requirements
- At least five years of experience in law enforcement, investigations, or compliance, including at least two years in a leadership capacity.
- Must be a Certified Law Enforcement Officer in the State of Arkansas.
- Strong ability to conduct thorough investigations, assess credibility, and analyze findings objectively.
- Proficiency in evidence collection, forensic analysis, and legal documentation.
- Knowledge of criminal law, administrative procedures, and internal disciplinary processes.
- Ability to maintain impartiality and fairness in high-stakes investigations.
- Commitment to confidentiality and protection of sensitive information.
- Strong ethical decision-making skills and ability to resist external pressures.
- Ability to lead teams, manage cases, and coordinate with senior leadership.
- Excellent verbal and written communication skills, including report writing and public speaking.
- Strong interpersonal and conflict resolution skills, including the ability to navigate sensitive situations.
- Ability to manage multiple complex cases while meeting deadlines.
- Strong documentation and record-keeping skills for accurate case tracking.
- Other job-related education and/or experience may substitute for all or part of the basic requirements upon approval of the Qualifications Review Committee, except certification or licensure requirements.
Nice To Haves
- Experience conducting or overseeing investigations involving employee misconduct, contraband, use of force, offender abuse, or other sensitive incidents in a correctional or public safety setting.
- Experience supervising investigators, assigning cases, monitoring deadlines, and coaching staff on investigative techniques and documentation.
- Experience testifying in administrative hearings, disciplinary proceedings, or court.
- Experience reviewing investigative reports for accuracy, completeness, impartiality, supporting evidence, and consistency with applicable policies.
- Experience conducting joint investigations with outside law enforcement agencies and prosecutors.
Responsibilities
- Conduct, oversee, and review internal investigations into alleged misconduct, including excessive force, ethical violations, and other infractions.
- Gather and analyze evidence, interview witnesses, and compile reports for senior leadership.
- Ensure investigations comply with state laws, agency policies, and professional standards.
- Collaborate with legal teams, law enforcement agencies, and oversight boards when necessary.
- Maintain confidentiality of sensitive investigations and protect whistleblower identities.
- Review, recommend, and update policies and procedures related to internal investigations and disciplinary actions.
- Advise leadership on best practices for ethical conduct, transparency, and accountability.
- Develop strategies to mitigate risks and prevent misconduct within the agency.
- Provide guidance and training to officers and staff on ethical standards, policy compliance, and professional conduct.
- Supervise and mentor internal affairs investigators and support personnel.
- Prepare detailed reports, summaries, and recommendations on investigation findings for agency leadership.
- Track and analyze misconduct complaint trends to identify systemic issues and recommend improvements.
- Testify in administrative hearings, disciplinary proceedings, or court cases when necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
