Internal Advisor

Penske Automotive Group • San Jose, CA

2d • $25 - $28 • Onsite

About The Position

Audi San Jose, a Penske Automotive Group dealership, is looking for an Internal Advisor to join our team and deliver extraordinary customer experiences. The Internal Advisor manages repair orders on dealership inventory requiring service repair or external conditioning.

Requirements

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• High school diploma or the equivalent or equivalent combination of education and experience.
• Valid Driver's License

Nice To Haves

• Prior experience in service department

Responsibilities

• Manages repair orders on dealership inventory requiring service repair or external conditioning.
• Ensure our customers have a world-class experience at every step of their ownership journey.
• Provide an unparalleled level of expertise, and run an efficient service department focusing on customer satisfaction while ensuring profitability.
• Strive to grow the service department and your career by hitting challenging monthly goals.
• Able to wear all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer.
• Able to take direction from multiple employees and prioritize work.
• Good communication skills, including the ability to listen to customers and determine how to assist them.
• Ability to work well in a team environment.
• Knowledge of automotive systems, tools, and repair processes.
• Outstanding attention to detail with a commitment to quality.
• Ability to use technical reference materials and technical manuals in written and online formats.
• Ability to communicate technical terms to non-technical audience.
• Ability to follow processes to ensure quality and safety.
• Effective time management skills and ability to prioritize.

Benefits

• health care options (medical, dental, and vision)
• 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED