Intern - Year Round (Application and Portfolio Management)

Navy Federal Credit Union•Vienna, VA

3h•$17 - $36

About The Position

This year-round internship provides hands-on experience with technology portfolio management, resource and time management, financial and project data, and enterprise portfolio management tools. The intern supports the TF&I technology portfolio and ServiceNow Strategic Portfolio Management (SPM) from a business-user perspective. A technical or engineering background is not required; an interest in technology, strong communication and organizational skills, and a willingness to learn are important. The intern must remain enrolled in college-level courses or a degree-seeking program throughout the internship and must upload transcripts to the application’s “Intern Proof of Enrollment” section. The schedule is Monday through Friday, 8:00 AM to 4:30 PM, for a minimum of 20–25 hours per week, based on the school schedule. The listed work locations are 820 Follin Lane, Vienna, VA 22180, and 5510 Heritage Oaks Drive, Pensacola, FL 32526.

Requirements

Remain enrolled in college-level courses or a degree-seeking program throughout the internship and provide transcripts as directed.
Currently pursuing an undergraduate or graduate degree.
Have an interest in technology, business, project management, portfolio management, or information systems.
Strong written and verbal communication skills.
Strong organizational skills and attention to detail.
Ability to work effectively as part of a team.
Self-motivated, with the ability to take ownership of assigned work.
Willingness to learn new tools, processes, and concepts.
Comfort working with data and Microsoft Office applications such as Excel, PowerPoint, Teams, and Outlook.
Ability to manage multiple assignments and meet deadlines.

Nice To Haves

Familiarity with project or portfolio management concepts.
Exposure to tools such as ServiceNow, Microsoft Excel, Power BI, or similar business applications.
Interest in how technology investments, projects, resources, and financials are managed within a large organization.

Responsibilities

Support the maintenance and validation of timesheet and resource management data.
Assist with the administration and ongoing business-user support of ServiceNow Strategic Portfolio Management (SPM).
Help maintain accurate project, portfolio, resource, and financial information in portfolio management tools.
Review data for completeness and accuracy and help identify discrepancies requiring follow-up.
Support day-to-day activities associated with the TF&I technology portfolio.
Assist with basic reporting, tracking, documentation, and portfolio analysis.
Help develop user guides, communications, process documentation, and training materials.
Support SPM users by answering basic questions, documenting issues, and identifying opportunities to improve the user experience.
Participate in team meetings and work with portfolio team members and business partners on assigned activities.
Support special projects and process-improvement efforts as needed.