Intern

Molina Healthcare•United States,
•$8 - $18

About The Position

The Molina Healthcare Internship Program provides students with experiential learning, formal training, professional work experience, industry insight, and opportunities to interact with healthcare professionals and community leaders. Interns work alongside professionals and gain insight into Molina’s culture, mission, and values. This internship supports Senior Whole Health by Molina’s Quality Improvement function and works alongside the Senior Whole Health Quality team. A dedicated Quality team mentor provides guidance on tools, resources, and project goals. The intern participates in Quality projects and meetings to learn about healthcare quality initiatives, data collection, reporting, monitoring of key performance measures, and federal and state quality improvement compliance requirements. The Quality Department Summer Intern contributes to Quality Interventions and Quality Improvement Compliance.

Requirements

  • Currently enrolled in an undergraduate program and be a freshman or sophomore, with a minimum GPA of 3.0.
  • Able to commit to the full-time, 10-week internship program.
  • Possess unrestricted authorization to work in the United States.
  • Clear and professional written, verbal, and interpersonal communication skills.
  • Strong work ethic, self-motivation, and ability to develop relationships.
  • Good time-management, organizational, and interpersonal skills.
  • Computer experience including MS Word, Excel, Outlook, and PowerPoint, and experience with internet research.
  • Excellent critical-thinking and problem-solving skills.
  • Ability to handle confidential information and maintain confidentiality in compliance with HIPAA.

Nice To Haves

  • Demonstrated solid writing experience.
  • Reliable transportation for occasional community member events.

Responsibilities

  • Support quality strategies, which may include non-clinical outreach calls for screening reminders and confirmation of home kit delivery.
  • Conduct outreach to providers for record collection.
  • Support community health events, which may require occasional onsite travel.
  • Participate in departmental Quality staff meetings and Quality Improvement workgroup meetings to learn about Quality Improvement strategy, including Stars, HEDIS, contract requirements, interdepartmental collaboration, and member and provider outreach.
  • Assist with documenting meeting minutes.
  • Perform other tasks, duties, projects, and programs as assigned.
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