Intern - Technical Customer Management, AI

Micron • Longmont, CO

13d

About The Position

The Core Data Center Business Unit (CDBU) enables leading cloud, enterprise, OEM, and hyperscale customers through powerful technologies in memory and storage developed to power data center, AI, and high-performance computing workloads. The Technical Customer Management (TCM) team works across engineering, product management, business operations, sales, and customer-facing organizations to support product qualifications, improve operational execution, and deliver exceptional customer experiences. The CDBU Technical Customer Management Intern will support initiatives focused on improving business processes, operational efficiency, and customer qualification execution through Artificial Intelligence, analytics, automation, and digital technologies. This role offers the opportunity to work with Technical Customer Managers and multi-functional collaborators to develop scalable solutions. It also aims to improve access to qualification programs and promote adoption of standard methodologies across the global organization. The intern will gain hands-on experience applying AI-Assisted methodologies to real-world business challenges while delivering measurable business impact.

Requirements

• Currently pursuing a Bachelor's, Master's, or advanced degree in Computer Science, Data Science, Information Systems, Engineering, Business Analytics, or a related field.
• Demonstrated analytical and problem-solving skills with experience interpreting data and developing actionable recommendations.
• Experience with reporting, data analysis, process improvement, automation, or operational excellence initiatives through academic, internship, or project work.
• Strong written and verbal communication skills with the ability to work effectively across technical and business teams.
• Familiarity with AI, Artificial Intelligence, or AI-Assisted tools used for business analysis, process optimization, reporting, or productivity improvements.

Nice To Haves

• Experience with Power BI, SQL, Python, Microsoft Copilot, or similar analytics and automation tools.
• Knowledge of dashboard development, business intelligence reporting, operational metrics, or workflow optimization.
• Exposure to customer qualification, product enablement, program management, or technology-focused business operations.
• Experience Applying AI or Leveraging AI to improve efficiency, automate workflows, generate insights, or support business decision-making.
• Demonstrated ability to influence outcomes, manage multiple priorities, and collaborate effectively with geographically distributed stakeholders.

Responsibilities

• Analyze Technical Customer Management workflows and find opportunities to improve efficiency, visibility, decision-making, and execution through AI-Enabled solutions, analytics, and automation.
• Develop and support pilot implementations of Artificial Intelligence, automation, reporting, and digital tools that enhance customer qualification execution, milestone tracking, risk management, and operational effectiveness.
• Build dashboards, reports, and business insights that provide access to customer qualification schedules, risks, operational metrics, and key business priorities.
• Collaborate with Technical Customer Managers and multi-functional collaborators to streamline processes, improve information flow, and accelerate data-driven business decisions using AI-Assisted methodologies.
• Measure, communicate, and document business impact through operational metrics, adoption tracking, executive reporting, reusable workflows, training materials, and established guidelines.

Benefits

• Choice of medical, dental and vision plans
• Benefit programs that help protect your income if you are unable to work due to illness or injury
• Paid family leave
• Robust paid time-off program
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Intern