Intern - Student Information Systems - Temporary (Immediate Opening)

IDEA Public Schools•Weslaco, TX

5d•$11•Hybrid

About The Position

Description IDEA Intern Mission: The Intern supports IDEA’s mission by contributing to day-to-day team operations, project execution, and administrative priorities while developing foundational professional skills in a collaborative work environment. Location: This is a full-time hybrid position (part remote, part onsite) based in Texas with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth), or who are willing to relocate. Travel Expectations: Travel to IDEA training events or step-back may be required. What You’ll Do – Accountabilities Essential Duties: Support assigned team with daily operational, administrative, and project-related tasks. Assist with organizing, tracking, and maintaining information relevant to team priorities. Prepare summaries, reports, presentations, or materials to support team initiatives. Support special projects and follow-up activities as assigned. Additional Duties and Responsibilities: Review and validate POR documents for compliance Conduct professional phone outreach to families for missing or incomplete documentation Document follow-up attempts and update tracking systems Escalate complex cases to supervisors Maintain confidentiality of student information Meet weekly productivity and quality targets Knowledge and Skills – Competencies Make Strategic Decisions: This team member makes informed decisions by gathering reliable information, asking clarifying questions, and evaluating multiple options. They thoughtfully align their choices with team objectives, current responsibilities, and the broader mission of the organization. Manage Work and Teams: This team member sets clear, measurable goals and regularly reflects on progress, adjusting actions as needed. They prioritize work aligned with their goals using a task management system and consistently meet deadlines through effective time management. Grow Self and Others: This team member demonstrates self-awareness by actively seeking and thoughtfully responding to feedback with curiosity and a growth mindset. They identify development areas, implement feedback when appropriate, and pursue opportunities to build their knowledge and skills. Build a Culture of Trust: This team member consistently demonstrates self-awareness and emotional intelligence, fostering psychological safety and trust within the team. They build respectful, reliable relationships and engage in direct, compassionate feedback, supporting a culture of honesty and mutual respect. Communicate Deliberately: This team member communicates clearly and professionally, delivering concise messages tailored to their audience. They actively listen, engage in dialogue by asking and clarifying questions, and follow up to ensure shared understanding in both individual and group settings.

Requirements

Knowledge in Excel, PowerPoint, and Word
Strong customer service skills
Multi-task oriented

Nice To Haves

Currently enrolled in college (minimum 1 completed semester)
Minimum GPA of 2.5
Strong attention to detail and organization skills
Professional phone and communication skills
Comfortable handling confidential information

Responsibilities

Support assigned team with daily operational, administrative, and project-related tasks.
Assist with organizing, tracking, and maintaining information relevant to team priorities.
Prepare summaries, reports, presentations, or materials to support team initiatives.
Support special projects and follow-up activities as assigned.
Review and validate POR documents for compliance
Conduct professional phone outreach to families for missing or incomplete documentation
Document follow-up attempts and update tracking systems
Escalate complex cases to supervisors
Maintain confidentiality of student information
Meet weekly productivity and quality targets